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Associate IT Operations – Support Engineer
AvengaAssociate IT Operations & Support Engineer supporting Security Operations Center activities in a 24/7 shift environment. Monitor and respond to security incidents, ensuring system integrity.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in security monitoring, incident response, and system administration across Windows and Linux environments. Proficient in analyzing security alerts and managing incidents while collaborating effectively with internal teams.
Highest-signal resume keywords
Security Operations Center (SOC) MonitoringIncident Response ManagementSIEM Platform AnalysisWindows and Linux System AdministrationNetworking Concepts (TCP/IP, DNS, DHCP, VPN)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Security MonitoringEvent AnalysisIncident DetectionLog MonitoringTroubleshooting Skills
Soft Skills
Strong Organizational SkillsMultitasking Ability
Tools & Technologies
SIEM PlatformsTicketing Systems
Industry Keywords
Security PrinciplesBest PracticesSecurity ThreatsOperational Procedures
Tech Stack
Tools & technologiesDNSLinuxTCP/IP
About the role
Key responsibilities & impact- Monitor and support Security Operations Center (SOC) activities in a 24/7 shift environment
- Perform continuous security monitoring, event analysis, and incident detection
- Respond to and manage security incidents following established incident response procedures
- Monitor, analyze, and investigate security alerts generated by SIEM (Security Information and Event Management) platforms
- Perform log monitoring, analysis, and management to identify potential security threats and anomalies
- Escalate and document security incidents in accordance with operational procedures
- Collaborate with internal teams to ensure timely resolution of operational and security issues
Requirements
What you’ll need- Experience with Windows and Linux system administration
- Strong understanding of security principles and best practices
- Experience working with ticketing system/s
- Solid knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, etc.)
- Excellent troubleshooting skills in a multi-user environment
- Strong organizational skills with the ability to multitask and manage competing priorities
Benefits
Comp & perks- Equal opportunities in recruitment and career development
- Supportive work environment