Change Order Supervisor

Aveanna Healthcare

Change Order Supervisor leading remote teams processing patient care-plan changes for a homecare provider. Coaching staff, managing workflows, resolving escalations, and improving compliance-driven operations.

Posted 8/19/2026full-timeRemote • Oklahoma • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management skills in overseeing Change Order processes, ensuring compliance with HIPAA and regulatory standards, and driving team performance through effective coaching and feedback. Proficient in analyzing metrics for continuous improvement and maintaining a secure environment for patient information.

Highest-signal resume keywords

Management ExperienceHealthcare ExperiencePerformance Metrics AnalysisHIPAA ComplianceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Change Order ManagementWorkflow ManagementPerformance MetricsQuality AssuranceDocumentation Accuracy

Soft Skills

LeadershipOrganizational SkillsProblem-Solving SkillsTime ManagementCommunication Skills

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

HIPAA CompliancePatient Information SecurityHealthcare OperationsProcess Improvement

About the role

Key responsibilities & impact

Lead, coach, and develop Change Order team members through training, one-on-ones, and ongoing feedback
Manage daily workflows and assign tasks to ensure timely completion of Change Order processes
Monitor team performance and ensure daily, monthly, and quarterly goals are met
Handle escalated issues, technical concerns, and patient complaints
Analyze team metrics and identify trends and opportunities for improvement
Oversee quality assurance and documentation accuracy
Ensure processes follow HIPAA, regulatory, and company compliance requirements
Partner with other departments to resolve patient concerns and improve workflows
Identify opportunities for process improvement and implement corrective actions

Requirements

What you’ll need

High school diploma or GED required
2+ years of management experience required
Healthcare experience preferred
Bachelor's degree in a related field preferred
Proficiency with Microsoft Outlook, Word, and Excel
Experience managing workflows, performance metrics, and team priorities
Strong written, verbal, organizational, and problem-solving skills
Dedicated, quiet workspace free from distractions
Reliable high-speed internet suitable for call center and communication systems
Professional, camera-ready presence during virtual meetings
Strong time-management, accountability, and self-management skills
Ability to maintain a secure workspace and protect confidential patient information

Benefits

Comp & perks

100% Remote
Full Benefits Package (Medical, Dental, Vision, Life Insurance)
401(k) with Company Match
Employee Stock Purchase Plan
Paid Time Off & Holidays
Two Bonus Days Off ("Fun Day" & "Inclusion Day")
Internal Opportunities for Growth
Supportive, Collaborative Team Environment
Role-Based Training and Development