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Director of Hospital Engagement
Aveanna Healthcare. Meet with case managers daily at assigned hospitals .
About the role
Key responsibilities & impact- Meet with case managers daily at assigned hospitals
- Check on status of new and existing patients, ensure patient and/or caregiver knows what to expect while on service
- Create and carry out a specific sales plans and market development plan in with company goals and objectives
- Provide regular feedback to corporate management regarding sales activity and success in market development
- Complete documentation for new patient referrals; Work with branch team to ensure we have all appropriate paperwork to set up a patient on service
- Respond to patient questions and concerns; assess patient needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested
- Coordinate efforts with and provide pertinent updates to Payer Relations team throughout patient onboarding process
- Interface with physicians, dietitians, and case managers to clarify and manage patients’ clinical needs
- Respond and follow up with branch requests, including insurance issues, medical eligibility, and clinical information for authorizations
- Assist with special projects such as specific patient needs in the community, ongoing training requests, hospital discharge process
Requirements
What you’ll need- Bachelor’s degree in Business, Healthcare, or related field; equivalent work experience may be substituted in lieu of degree
- Must have a valid driver’s license and driving record that meet company standards
- Proficient in Microsoft suite of products including Outlook, Word and Excel
- Ability and willingness to travel locally
Benefits
Comp & perks- Employee Tuition Reimbursement & Tuition Discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales planningmarket developmentpatient documentationclinical assessmenttroubleshootinginsurance authorizationpatient onboarding
Soft Skills
communicationinterpersonal skillsproblem-solvingteam collaborationcustomer service
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Healthcare