Solutions Consultant – Enterprise, Enterprise Transformation

Avaya

Solutions Consultant managing complex technical strategies and enterprise transformations for Avaya. Leading enterprise software and cloud solutions with a focus on customer experience outcomes.

Posted 6/22/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $172,000 - $215,000 per yearWebsite

Tech Stack

Tools & technologies

CloudJavaScriptMicroservicesNode.jsPythonTypeScript

About the role

Key responsibilities & impact

Own the technical strategy on Avaya's most complex, multi-million dollar opportunities.
Build the infrastructure and assets that enable every other SC to execute effectively.
Serve as the trusted advisor to C-suite executives, contact center directors, and enterprise IT leaders, translating broad operational pain points into actionable digital transformation strategies.
Lead the technical narrative for enterprise RFPs/RFIs, positioning Avaya Infinity's differentiated value against market competitors.
Own complex Proof of Concepts (POCs) end-to-end, design high-performance premise-to-cloud integrations, and drive the technical Mutual Success Plan (MSP) with the AE.

Requirements

What you’ll need

6 to 10+ years of technical pre-sales, systems engineering, or solutions architecture experience with enterprise software or cloud platforms.
Minimum 3 to 5 years of experience explicitly leading complex, multi-stakeholder, multi-year strategic account engagements ($2M+ TCV, C-suite, enterprise architecture).
Deep domain expertise in Customer Experience (CX), Contact Center (CCaaS), and Unified Communications (UCaaS) business outcomes.
Expert-level API-first integration design (microservices, serverless, event-driven) and hands-on proficiency with RESTful APIs, Postman, modern frameworks (Python, JavaScript/TypeScript, Node.js), and API security (OAuth, JWT).
Advanced expertise in Generative/Agentic AI frameworks (LLMs, RAG, prompt engineering, fine-tuning), Model Context Protocol (MCP), and responsible AI governance.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical pre-salessystems engineeringsolutions architectureAPI-first integration designRESTful APIsPostmanPythonJavaScriptTypeScriptNode.js

Soft Skills

trusted advisorleadershipcommunicationstrategic thinkingcollaborationproblem-solvingstakeholder managementdigital transformationnarrative developmentengagement management