AvaSure

Machine Learning Engineer

• Lead the architecture and end-to-end execution of the ML lifecycle - data strategy, model development, deployment, and continuous operation - primarily for computer vision and LLM/agentic systems
• Own the MLOps foundation: training and deployment pipelines, model serving, CI/CD for models, and reproducible experimentation
• Set and enforce standards for model accuracy and quality (evaluation frameworks, offline and online metrics, regression testing of models, and A/B testing) and hold the team to defined targets
• Ensure production AI systems are scalable and highly available: define service-level objectives for latency, throughput, and uptime, and establish monitoring, drift detection, alerting, and rollback practices
• Plan and manage team workload: delegate tasks, set daily, weekly, and monthly goals, and track progress against them
• Partner with product, data engineering, DevOps/infrastructure, and clinical stakeholders to align priorities and drive projects forward

Machine Learning Manager

Project Manager

• Independently manages AvaSure projects of moderate complexity from planning through closure.
• Lead projects with an increasing emphasis on SaaS/Cloud-based programs.
• Drive revenue recognition through execution of various project milestones.
• Participates in the development of new project plans and project artifacts for New Products rollouts.
• Lead team of project members to ensure timely completion of project tasks.
• Implement and manage project changes.
• Effectively communicates schedule and changes to all project stakeholders.
• Prepares agendas, meeting notes, and project reports.
• Define project tasks and resource requirements.
• Share best practices with customer from both a clinical and technical standpoint.
• Use appropriate tools to plan and schedule project timelines, tasks, milestones, and deadlines.
• Execute on the project scope, goals, and deliverables for moderately complex projects.
• Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
• Plans and facilitates project meetings to align the project team on current goals and scope.
• Identifies risks and develops mitigation plans.
• Coordinates travel and logistics for onsite tasks.

Sales Development Rep

• Raise awareness and generate interest for AvaSure through cold calling, emails, and messaging through LinkedIn to prospective customers
• Schedule initial discovery calls for AvaSure Sales Executives and do research on the accounts and people you are reaching out to
• Meet or exceed assigned daily activity minimums of 80-100 calls that leads to 20 discovery calls executed
• Provide constructive feedback on how to improve effectiveness and efficiency within the BDR role
• Strategize with the sales and marketing team on new campaigns that will help generate new leads
• Collaborate with team members to share and learn from best practices
• Update Dynamics 365 daily including lead records, activity notes, account notes, etc.
• Create email and call campaigns and execute them within the sales automation platform or CRM
• Stay up to date with new products, services, pricing, etc. that AvaSure has to offer
• Be accountable for meeting monthly sales quotas
• Participating in sales meetings

Sales Development Representative

Customer Success Manager

• Serve as strategic lead for and own enterprise customer relationships
• Develop and execute tailored customer success strategies
• Facilitate EBRs with senior/executive stakeholders, highlighting value and ROI
• Partner across Sales, Product, Clinical, and Support to align execution
• Act as an escalation point for complex or urgent issues
• Cultivate executive relationships and strategic alignment
• Coach and mentor CSM peers to support team-wide excellence
• Monitor and influence metrics such as NRR, CSAT, and adoption
• Drive measurable outcomes tied to retention, expansion, CSAT/NPS and customer advocacy

Customer Success Manager III

Marketing

• Manage planning and execution of project elements within time frame and budget.
• Manage communication/actions around registration, travel, and programming communication throughout event.
• Develop reporting tools utilizing registration software to gather information on attendee attributes and monitor registrations to aid in developing a strategy for event planning and post-event follow-up.
• Coordinate and participate in venue walk-throughs.
• Own event strategy and communicate with cross-functional teams to create an event strategy that meets company goals.
• Proactive approach to handling issues and troubleshooting any emerging issues during the event.
• Use analytical skills to do post event analysis to measure results of event ROI and effectiveness.
• Research skills to identify event opportunities, understand the market, and generate interest.
• Develop and execute social media strategy including efficiencies and optimizations within the Marketing team plan.
• Work with our external contractor on creating and executing paid campaigns and tracking success.
• Contribute to content on all of our social media channels (AvaSure.com, Facebook, LinkedIn, & YouTube).
• Create compelling copywriting and edit content for various digital marketing efforts.
• Conduct keyword research and implement SEO best practices to improve website traffic and search engine rankings.
• Collaborate with various teams within the organization to meet marketing objectives and ensure consistent messaging and branding.
• Stay updated with the latest market research, trends, and tools in digital marketing and make proactive recommendations for improvement.
• Identify efficiencies and improvements in our event strategy including participant feedback.
• Execute improvements after discussion and approval.
• See the "big picture" and develop the strategy to meet objectives in all stages of event planning - project workflow, creative, marketing, production, A/V, vendor management, venue management, programming, etc.
• Independently accountable for work output and productivity.
• Marketing results reporting on monthly to management team.

Marketing Specialist II

Human Resources

• Lead full-cycle recruiting across all functions, including engineering and IT roles.
• Conduct intake meetings, define technical competencies, and administer structured screenings and assessments.
• Develop sourcing strategies, manage pipelines, facilitate interviews, and deliver a strong candidate experience.
• Maintain OFCCP compliance hiring practices.
• Lead onboarding and new hire orientation.
• Manage the internship program (recruiting, onboarding, engagement, evaluations).
• Plan and attend job fairs/campus events; maintain relationships with universities and technical programs.
• Administer annual compensation cycles, including audits, leveling updates, and system changes.
• Maintain compensation structures, pay bands, and job architecture.
• Conduct benchmarking and salary mapping; ensure internal equity and market competitiveness.
• Partner with Finance and HR leadership during budgeting and promotion planning.
• Provide compensation analysis and drive workflow improvements.
• Serve as system administrator for core HR platforms (e.g., Paylocity, Lattice, Breezy HR, SharePoint).
• Manage user access, configurations, integrations, and troubleshooting.
• Maintain HR SharePoint resources and ensure data integrity across platforms.
• Produce dashboards and reports (headcount, turnover, recruiting analytics, compensation insights).
• Ensure data accuracy, confidentiality, and compliance (EEO/OFCCP).
• Support documentation standards and ongoing audit readiness for OFCCP and SOC2.
• Update HR policies and support process improvements across HR operations.
• Deliver foundational new manager training on HR essentials (performance, documentation, compensation, recruiting).

Machine Learning Manager

Project Manager

Sales Development Representative

Customer Success Manager III

Marketing Specialist II

Senior HR Generalist