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Senior SAP S/4HANA CRM Functional Consultant
Avaron ABSenior SAP S/4HANA CRM Functional Consultant involved in migration from SAP CRM to S/4HANA in Nordic energy environment. Shaping customer engagement solutions and influencing transformations in a utility setting.
About the role
Key responsibilities & impact- Support and influence the migration from SAP CRM to S/4HANA
- Work closely with the existing CRM team within Billing & CRM to develop and operate customer-facing SAP solutions
- Contribute functional expertise within SAP CRM and SAP S/4HANA Utilities for customer engagement
- Help improve and document business processes connected to sales, service, and marketing
- Collaborate on integration and middleware-related topics across SAP and surrounding systems
- Coach and support colleagues proactively by sharing knowledge and contributing to the team's development
Requirements
What you’ll need- Senior experience as a functional consultant within SAP CRM
- Strong knowledge of SAP S/4HANA Utilities for customer engagement
- Experience working with Sales, Service, and marketing modules
- Knowledge of PME (Product Modeling Environment)
- Experience working with middleware
- Experience documenting business processes
- Strong communication skills and the ability to work in an analytical and creative way
- Ability to work in both Swedish and English, spoken and written
- Nice to have: Functional knowledge of SAP IS-U, for example Move-in / -out, Contract Account, and CTI Integration
- Experience integrating SAP with other systems using technologies such as OData and Idocs
- Experience handling performance issues in large-scale runs, for example during changes to master data
- Knowledge of the Swedish utility market
Benefits
Comp & perks- Permanent employment at Avaron AB
- Occupational pension
- Wellness allowance of SEK 5,000 per year
ATS Keywords
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Hard Skills & Tools
SAP CRMSAP S/4HANASAP S/4HANA UtilitiesProduct Modeling Environment (PME)middlewareODataIdocsbusiness process documentationperformance issue handlingSAP IS-U
Soft Skills
strong communication skillsanalytical thinkingcreative thinkingcoachingknowledge sharing