On-Site Services Operations Specialist

Avantor

On-Site Services Operations Specialist performing lab work and research protocols for clients in New Jersey. Collaborating with Avantor's lab and production services professionals to enhance scientific outcomes.

Posted 7/28/2026full-timeNew Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $26 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in inventory control, procurement, and customer interfacing while ensuring compliance with GMP standards. Proficient in utilizing Microsoft Suite and SAP for operational efficiency and performance tracking.

Highest-signal resume keywords

Inventory ControlProcurementSAP SupportGMP Facility ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ControlProcurementShipping and ReceivingInside SalesQuality MetricsKey Performance IndicatorsOn-The-Job TrainingStandard Operating ProceduresInformation AccessSystem ESS

Soft Skills

CollaborationCustomer InterfacingTeam Leadership

Tools & Technologies

Microsoft SuiteSAPForklift

Certifications & Qualifications

Forklift CertificationIATADOTOSHA Right to KnowIMDG

Industry Keywords

GMPLab SuppliesMaterial HandlingCustomer RequirementsRevenue GoalsSafety GoalsPerformance GoalsQuality Goals

About the role

Key responsibilities & impact

Support multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers when scheduled vacations, leave, and/or emergency situations occur.
Act as a backup to other territories and may require travel outside of the designated territory.
Coordinates and leads team efforts and performs work related to customer requirements.
Works closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Standard Work, On-The-Job Training, and other assorted tasks, along with direct customer interfacing relative to job functions.
Interfaces directly with customer Point-of-Contact, purchasing directors, facility directors, and plant managers etc. to procure lab supplies and materials.
Provides SAP Support (Full customer services, credit rebills, and invoice scrubbing).
Modifies and maintains quality metrics and key performance indicators.
Meets revenue, TOE, safety, performance, and quality goals and objectives.
Creates programs for enhanced service efficiencies.
Perform other duties as assigned.

Requirements

What you’ll need

Education: High school diploma or GED is required; an Associate's degree or undergraduate degree in a business or science-related field is a plus.
Experience: 3+ years of experience in Inventory control/procurement/shipping and receiving/Inside Sales, etc., a plus
Collaboration Tool: Microsoft Suite Experience
Sites where coverage is provided require associates to be fully vaccinated and boosted against COVID-19
Must be able to lift up to 50 lbs
Previous experience working in a GMP facility is strongly desired
Strong communication skills
Knowledge of Information Access and System ESS
Valid driver's license and reliable transportation are needed to perform the essential functions of the job
Forklift Certification is a plus
Prior experience with VWR/Avantor products and services, a plus
IATA, DOT, OSHA Right to Know, IMDG a plus

Benefits

Comp & perks

Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products