Technical Support Specialist II

Avantor

CRM/C4C Superuser & Trainer supporting European Equipment Service organization with optimal adoption, data quality, and effective use of SAP - C4C.

Posted 7/17/2026full-timeRemote • 🇷🇴 RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM and C4C systems, focusing on data quality, user training, and effective documentation practices. Capable of acting as a liaison between users and technical teams to ensure optimal system adoption and governance.

Highest-signal resume keywords

CRM/C4C Superuser ExperienceSAP C4C System ExpertiseTraining Development ExperienceData Quality MonitoringDocumentation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CRM ExpertiseC4C TrainingData GovernanceProcess DocumentationJira Management

Soft Skills

Liaison SkillsUser Support

Tools & Technologies

SAP C4CJira

Industry Keywords

Data QualityCRM Standards

About the role

Key responsibilities & impact

Support optimal adoption and data quality of CRM
Act as a liaison between users and CRM teams
Deliver onboarding and advanced C4C training
Manage Jira tickets related to C4C
Monitor data quality and support dashboards

Requirements

What you’ll need

CRM/C4C Superuser & Trainer experience
System expertise in SAP - C4C- FSM
Experience in training development
Documentation on processes and system updates
Understanding of CRM standards and data governance

Benefits

Comp & perks

Equal opportunity employer
Diverse, equitable, and inclusive culture
Learning experiences to support career growth