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Field Service Engineer – Leinster
AvantorElectrical Field Service Engineer providing technical support on laboratory equipment in Ireland. Role includes installation, maintenance, repair, and customer relations in pharmaceutical environments.
About the role
Key responsibilities & impact- Provide technical support on laboratory equipment including installation, preventative maintenance, repair and validation
- Proactively manage customer relations with emphasis on communication and customer satisfaction
- Responsible for the smooth delivery of the technical service portfolio to the assigned customer base
- Cross train team members in specific areas of expertise
- Deliver efficient after sales service to ensure customer satisfaction
- Respond to technical enquiries and resolve problems
- Generate leads for sales and service revenue in the field
- Investigate faults and find solutions
- Set own goals in conjunction with Department Manager
Requirements
What you’ll need- Minimum of ONC or HNC level or above in Electronics, Mechatronics or another relevant technical discipline or equivalent
- Minimum of 2-3 years’ experience repairing industrial electronic equipment
- Accredited calibration experience highly desirable
- Strong background in a field service or technical support role within a high value electrical capital equipment environment
- Experience in electrical and electronic sectors including pharmaceutical, medical, and laboratory equipment
- Excellent communication and customer-facing skills
- Flexibility regarding movement to different client sites
- Technical writing skills
- Knowledge in electronic measurement, science, and statistics
- IT Literate – competent with MS Office Suite, Lotus Notes, SAP C4C
- Full clean driving licence
Benefits
Comp & perks- Attractive salary
- Performance-based bonus plan
- 25 days holiday
- Company car & fuel card
- Company pension scheme
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
repairing industrial electronic equipmentaccredited calibrationelectronic measurementsciencestatistics
Soft Skills
communication skillscustomer-facing skillsflexibilitytechnical writing skills
Certifications
ONCHNC