Report to the Supervisor of Operation Specialist and work closely with Avantor’s Lab and Production Services professionals to serve customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Support multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers when scheduled vacations, leave, and /or emergency situations occur.
Act as a backup to other territories and may require travel outside of the designated territory.
Coordinates and leads team efforts and performs work related to customer requirements.
Works closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Standard Work, On-The-Job Training, and other assorted tasks, along with direct customer interfacing relative to job functions.
Utilizes AVANTOR and customer computer systems: SAP, Inventory Manager, Citrix, VBQ, Info Access, Intranet, Ariba, SAP, EZ Source, ESpree, Nexus, Pitney Bowes, UPS, Fedex, ChemSW, Coupa, JD Edwards, Oracle and customer-specific applications.
Interfaces directly with customer Point-of-Contact, purchasing directors, facility directors, and plant managers etc. to procure lab supplies and materials.
Utilizes Avantor and customer computer systems: SAP, Inventory Manager, Chemical Manager, and/or other customer-specific applications.
Trains Avantor Lab and Production Services associates on all service offerings.
Provides SAP Support (Full customer services, credit rebills, and invoice scrubbing).
Modifies and maintains quality metrics and key performance indicators.
Manages a budget related to expense reports.
Meets revenue, TOE, safety, performance, and quality goals and objectives.
Creates programs for enhanced service efficiencies.
Perform other duties as assigned.

Requirements

High school diploma or GED is required; Associates degree or undergraduate degree in a business or science-related field is a plus.
3-5+ years of experience in Inventory control/procurement/shipping and receiving/Inside Sales, etc., a plus
Collaboration Tool: Microsoft Suite Experience
Will be using your own vehicle and ability to fly (If open to traveling further out)
Sites where coverage is provided require associates to be fully vaccinated and boosted against COVID-19
Must be able to lift up to 50 lbs
Previous experience working in a GMP facility is strongly desired
Strong communication skills
Knowledge of Information Access and System ESS
Overnight travel is required
Valid driver's license and reliable transportation are required to perform the essential functions of the job
Ability to prioritize tasks and meet deadlines
Traveling between multiple locations in the San Diego area
Mileage reimbursement for miles driven from your door to the client location
Having a CDL is a plus, not a requirement
Cross-referencing and inside sales experience are a plus
Forklift Certification is a plus
Prior experience with VWR/Avantor products and services, a plus
IATA, DOT, OSHA Right to Know, IMDG a plus

Benefits

Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inventory controlprocurementshipping and receivinginside salesSAPMicrosoft Suitequality metricskey performance indicatorsGMPcross-referencing

Soft Skills

strong communication skillsability to prioritize tasksmeet deadlinescollaborationteam leadership

Certifications

Forklift CertificationCDL