
Service Operations Specialist
Avantor
full-time
Posted on:
Location Type: Office
Location: Cambridge • Massachusetts • United States
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Salary
💰 $32,000 per hour
About the role
- Receive and distribute dry ice deliveries to laboratory teams.
- Perform weekly and annual inspections of all eyewash stations.
- Manage gas cylinders, including weekly and as-needed changeouts.
- Operate and maintain glasswash and autoclave services.
- Oversee inventory management across all point-of-use (POU) locations.
- Monitor, maintain, and adjust inventory stocking levels based on usage trends and demand fluctuations.
- Conduct monthly and/or quarterly meetings with lab managers and lab contacts to review inventory management (IM) lab lists.
- Review and monitor backorders daily.
- Coordinate onsite pipette calibration services.
- Submit purchase requisitions through eMarketplace.
- Manage ARIBA accounts, including troubleshooting invoice mismatches and system issues.
- Maintain and reconcile inherited blanket purchase orders (POs) to ensure funding aligns with invoiced charges.
- Follow up on shipping delays or supply-chain issues and liaise with the Avantor customer service team as needed.
- Transport samples between 2 building within walking distance.
- Receive all site deliveries, including packages, pallets, and freight, at the loading dock.
- Deliver packages to appropriate personnel and ensure temperature-sensitive shipments are placed in proper storage.
- Coordinate outgoing shipments for the site on an as-needed basis.
Requirements
- A high school diploma or GED is required
- Having an Associate's degree or undergraduate degree in a business or science-related field would be a plus
- 3-5+ years of experience in inventory control, procurement, shipping, and receiving preferred
- A valid driver's license and transportation are required
- Strong computer literacy
- Highly motivated individual who demonstrates initiative and ownership
Benefits
- Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
- Time Off: Paid Time Off (PTO), Company-paid holidays, Choice holidays, etc.
- Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
- Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance
- Recognition: Celebrate your peers and earn points to redeem for gifts and products
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementprocurementshippingreceivingeyewash station inspectiongas cylinder managementpipette calibrationpurchase requisitionARIBA managementsupply chain management
Soft Skills
strong computer literacyhighly motivatedinitiativeownershipcommunicationorganizational skillsteam collaborationproblem-solving
Certifications
high school diplomaGEDvalid driver's license