Academic Assistant, Academic and Community Standards

AVANTIS

Academic Assistant at OACS managing academic policy violations and supporting university stakeholders. Intake, acknowledgement, and communication about learner complaints and policies.

Posted 7/1/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $28 per hourWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Intake and manage academic policy violation and appeal cases within Service Level Agreements
Identify patterns and actions related to those patterns to assess and improve workflows
Assist research/documentation projects
Communicate and evaluate workflows
Track workflows and provide feedback to staff on improvement/efficiency
Schedule rooms and meetings
Coordinate projects and workflows for rotation/schedules
Perform other duties or projects as needed

Requirements

What you’ll need

Bachelor’s degree from an accredited institution required
Minimum of 3 years experience in academic administration, advising, or transferable experience
Microsoft Suite
Zoom
Basic Data entry
FERPA or privacy training
ERP Applications: SalesForce, PeopleSoft
Able to work independently
Able to prioritize work
Able to remain flexible and shift focus as needed
Able to function in an online education environment with little to no face-to-face interaction with students
Able to work with a diverse student population

Benefits

Comp & perks

Health insurance
401(k) retirement benefit
Paid time off
Parental leave
Tuition assistance
Employee Stock Purchase Plan
Entertainment and retail discounts
Overtime pay if applicable

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data EntryWorkflow ManagementPolicy Violation ManagementProject CoordinationDocumentation Assistance

Soft Skills

Independent WorkPrioritizationFlexibilityCommunicationAdaptability

Certifications

FERPA Training