Academic Assistant, Academic and Community Standards

AVANTIS

Academic Assistant at OACS managing academic policy violations and supporting university stakeholders. Intake, acknowledgement, and communication about learner complaints and policies.

Posted 7/1/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in academic administration and workflow management, with a strong ability to analyze and improve processes while effectively communicating with diverse student populations. Proficient in utilizing various tools and technologies to support academic policy management and project coordination.

Highest-signal resume keywords

Bachelor's DegreeAcademic Administration ExperienceMicrosoft SuiteFERPA TrainingERP Applications: Salesforce, PeopleSoft

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryWorkflow ManagementPolicy Violation ManagementProject CoordinationDocumentation Assistance

Soft Skills

Independent WorkPrioritizationFlexibilityCommunicationAdaptability

Tools & Technologies

ZoomSalesforcePeopleSoft

Certifications & Qualifications

FERPA Training

Industry Keywords

Academic PolicyAppeal CasesService Level AgreementsOnline Education EnvironmentDiverse Student Population

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Intake and manage academic policy violation and appeal cases within Service Level Agreements
Identify patterns and actions related to those patterns to assess and improve workflows
Assist research/documentation projects
Communicate and evaluate workflows
Track workflows and provide feedback to staff on improvement/efficiency
Schedule rooms and meetings
Coordinate projects and workflows for rotation/schedules
Perform other duties or projects as needed

Requirements

What you’ll need

Bachelor’s degree from an accredited institution required
Minimum of 3 years experience in academic administration, advising, or transferable experience
Microsoft Suite
Zoom
Basic Data entry
FERPA or privacy training
ERP Applications: SalesForce, PeopleSoft
Able to work independently
Able to prioritize work
Able to remain flexible and shift focus as needed
Able to function in an online education environment with little to no face-to-face interaction with students
Able to work with a diverse student population

Benefits

Comp & perks

Health insurance
401(k) retirement benefit
Paid time off
Parental leave
Tuition assistance
Employee Stock Purchase Plan
Entertainment and retail discounts
Overtime pay if applicable