AVANTIA

Systems Analyst

AVANTIA

full-time

Posted on:

Location Type: Hybrid

Location: Recife • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

Tech Stack

ERPITSMJavaScriptPythonSQL

About the role

  • Develop and configure processes and forms in SYDLE ONE for demand management, ensuring efficiency and compliance;
  • Collaborate with users and multidisciplinary teams to understand business requirements and translate them into effective technical solutions;
  • Create and optimize automated workflows that meet internal needs, considering usability, performance, and scalability;
  • Implement integrations between SYDLE ONE and corporate systems, such as the Protheus ERP, using APIs and custom scripts;
  • Investigate, analyze, and resolve incidents and maintenance requests in the system, proposing continuous improvements to solutions;
  • Monitor KPIs, SLAs and system performance indicators, ensuring deadlines and quality of deliveries are met;
  • Provide technical guidance and training to users on platform features and best practices;
  • Build and customize forms, dashboards and reports in SYDLE ONE;
  • Develop and maintain integrations with other systems (e.g., Protheus), including REST APIs, SQL queries and scripts;
  • Prototype new solutions and test features to improve process efficiency;
  • Model process flows (BPMN) and propose automations according to business processes;
  • Provide technical support, diagnosis and incident resolution to ensure operational continuity;
  • Maintain constant interaction with business areas, IT and SSC management to align expectations and manage changes.

Requirements

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, Systems Analysis and Development or related fields.
  • Proven experience developing or configuring solutions on SYDLE and on other low-code/BPM/ITSM platforms;
  • Knowledge of process modeling (BPMN), form design and workflow automation;
  • Proficiency with integrations to APIs and corporate systems;
  • Familiarity with programming languages (JavaScript, Python) and databases (SQL);
  • Analytical skills, effective communication and teamwork; problem-solving focus and attention to detail;
  • Desired: experience with Protheus ERP or TOTVS integrations; certifications in low-code platforms;
  • Desired intermediate English (reading and writing).
Benefits
  • Hybrid work model; candidates outside Recife and the metropolitan area may work 100% remotely;
  • Meal/Food allowance (Swile card)
  • Transportation voucher
  • Health plan with co-pay
  • Dental plan
  • Learning allowance
  • Mastercard Surpreenda program
  • Discounts at educational, leisure and healthcare institutions, etc.
  • Day off on your birthday
  • Totalpass: wellness platform offering gyms, sports, pilates, martial arts, nutrition, etc.
  • Emotional care platforms: Psicologia Viva, ZenClub, Vittude
  • Life insurance
  • Extended maternity/paternity leave
  • AvantiaBaby: celebration kit for the arrival of new babies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SYDLE ONEProtheus ERPAPIscustom scriptsBPMNREST APIsSQLworkflow automationform designlow-code platforms
Soft skills
analytical skillseffective communicationteamworkproblem-solvingattention to detail
Certifications
certifications in low-code platforms