Sales Operations Business Analyst
AVANT Communications
full-time
Posted on:
Location Type: Hybrid
Location: Illinois • Texas • United States
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About the role
- Collaborate with cross-functional stakeholders to understand business needs and gather detailed requirements.
- Translate stakeholder needs into clear, actionable technical requirements and Salesforce user stories.
- Facilitate alignment between Sales Ops, IT, and other departments to ensure solutions meet business objectives.
- Develop and maintain detailed business process documentation, including current-state and future-state workflows.
- Identify opportunities for process improvement and operational efficiency across Sales Ops.
- Assist with backlog management, prioritization, and sprint planning in partnership with IT and Sales Ops leadership.
- Participate in testing, validation, and acceptance of new Salesforce features, system enhancements, and process changes.
- Analyze data to identify trends, patterns, and insights that inform business decisions.
Requirements
- Minimum of 5 years of experience as a Business Analyst or in a related analytical or operational role.
- Experience supporting Salesforce or similar CRM platforms required.
- Background in Sales Operations, Revenue Operations, or related business functions is a plus.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Commuter Benefits
- 401K Match
- Unlimited PTO
- Generous Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringprocess documentationdata analysisbacklog managementsprint planningtestingvalidationSalesforceCRM
Soft Skills
collaborationcommunicationfacilitationproblem-solvingorganizational skills