Manager, Sales Enablement – Partner Performance

Avanquest

Manager responsible for sales enablement and partner performance at Avanquest, overseeing monetization strategies and partner training. Focused on achieving performance targets and improving customer experience.

Posted 4/17/2026full-timeMontréal • 🇨🇦 CanadaSeniorLeadWebsite

About the role

Key responsibilities & impact

Drive and achieve monetization KPIs across all partner operations (conversion rate, revenue per lead, revenue per hour).
Analyze performance trends and identify opportunities to improve commercial efficiency and customer outcomes.
Set performance objectives and ensure alignment with partners to meet business targets.
Conduct performance reviews with partners and enforce accountability through structured action plans.
Define and manage the overall sales enablement framework across partner sites.
Oversee the development, maintenance and governance of sales training materials, playbooks, scripts and call/chat workflows.
Ensure content is standardized, up-to-date and consistently deployed across all partners.
Lead the rollout of new monetization strategies, offers and campaigns via structured training programs.
Ensure partners are equipped to deliver effective training through their internal trainers and coaching teams.
Oversee the quality and consistency of training across partner sites.
Define training cadences, certification standards and agent onboarding frameworks.
Define and manage QA frameworks, scoring models and calibration processes related to sales and customer experience.
Identify behavioral gaps and drive targeted coaching strategies with partners.
Translate business objectives into clear, executable sales strategies at the agent level.
Work closely with the product and operations teams.

Requirements

What you’ll need

University degree in business, marketing, sales or equivalent experience
7+ years of experience in call center sales, monetization or CX performance
5+ years of team management experience
Bilingual in French and English required
Strong background in sales performance management, training or enablement
Proven ability to drive revenue growth through indirect teams (partners)
Strong analytical skills and data-driven decision-making
Excellent leadership, communication and stakeholder management skills
Experience working with external partners or in BPO environments
Comfortable working in fast-paced, performance-driven settings.

Benefits

Comp & perks

Competitive compensation that reflects your value.
Competitive company benefits.
Commitment to maximizing your potential and supporting your professional development.
Interaction with local and international teams.
Fully flexible environment and work-life balance.
Friendly, collaborative professional atmosphere with a focus on authenticity and employee well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales performance managementmonetization strategiestraining developmentQA frameworksdata analysisperformance metricssales enablementcoaching strategiescustomer experience (CX)agent onboarding

Soft Skills

leadershipcommunicationstakeholder managementanalytical skillsaccountabilityorganizational skillscollaborationcoachingadaptabilityproblem-solving