Manager, Sales Enablement – Partner Performance
Avanquest
full-time
Posted on:
Location Type: Remote
Location: France
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About the role
- Own and drive monetization KPIs across all partner operations (conversion rate, revenue per lead, revenue per hour).
- Analyze performance trends and identify opportunities to improve sales effectiveness and customer outcomes.
- Define performance targets and ensure alignment with partners to achieve business objectives.
- Lead performance reviews with partner organizations and enforce accountability through structured action plans.
- Oversee the development, maintenance, and governance of sales training materials, playbooks, scripts, and call/chat flows.
- Ensure all enablement content is standardized, up-to-date, and consistently deployed across partners.
- Lead the rollout of new monetization strategies, offers, and campaigns through structured training programs.
- Ensure partners are equipped to deliver effective training through their master trainers and internal coaching teams.
- Oversee training delivery quality and consistency across all partner locations.
- Establish training cadence, certification standards, and onboarding frameworks for partner agents.
- Define and own QA frameworks, scoring models, and calibration processes related to sales and customer experience.
- Identify behavioral gaps and drive targeted coaching strategies with partners.
- Translate business objectives into clear, executable sales strategies at the agent level.
- Continue to refine scripts, objection handling, and sales approaches based on performance insights.
- Collaborate with Product and Operations teams to ensure successful execution of new initiatives.
- Own the lifecycle management of all sales documentation, including scripts, flow charts, training materials, and playbooks.
- Maintain a centralized repository of enablement content to support scalability and consistency.
- Lead and develop a team of specialists (e.g., Sales Enablement, QA, Performance Analyst).
Requirements
- Bachelor’s degree in Business, Marketing, Sales, or equivalent experience
- 7+ years of experience in call center sales, monetization, or CX performance
- 5+ years of experience in people management
- Fluency in both French and English is required.
- Strong experience in sales performance management, training, or enablement
- Proven ability to drive revenue growth through indirect (partner-led) teams
- Strong analytical and data-driven decision-making skills
- Experience working with external partners or BPO environments
- Comfortable in fast-paced, performance-driven environments
Benefits
- A fair compensation for your value.
- Competitive corporate benefits;
- An open and supportive environment as well as a modern and exciting workplace.
- We are committed to maximizing your potential and ensuring your professional development.
- We value and support diversity.
- We are committed to providing an environment that promotes inclusion and respect for all.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales performance managementmonetization strategiestraining developmentQA frameworksdata analysissales documentation managementperformance reviewscoaching strategiescustomer experience (CX)sales enablement
Soft Skills
leadershipanalytical skillscommunicationcollaborationaccountabilityorganizational skillscoachingadaptabilitystrategic thinkingproblem-solving