Delivery Manager – Client Success
Avanade
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
Visit company websiteExplore more
About the role
- Collaborate closely with clients to deliver comprehensive solutions
- Build and maintain strong customer relationships
- Oversee end-to-end delivery of services to clients
- Develop and implement service improvement plans
- Manage the release management cycle
- Build and maintain client portfolios
- Prepare and present reports on service delivery performance
- Collaborate with sales, marketing, and product teams
- Support transformation efforts to drive adoption of new technologies
Requirements
- Proven track record in operational and service management
- Demonstrated ability to partner with account teams
- Extensive experience in driving collaborative decision-making
- Strong multi-tasking skills
- Proven capability to innovate and drive service improvement roadmaps
- Excellent interpersonal and communication skills
- Experience in customer success, solution delivery, project management, customer-facing consulting, or portfolio management
Benefits
- Professional development opportunities
- Continuous learning and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational managementservice managementsolution deliveryproject managementportfolio management
Soft Skills
interpersonal skillscommunication skillsmulti-taskingcollaborative decision-makingcustomer relationship management