Quality Testing and Implementation Manager
Avalon Healthcare Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • United States
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About the role
- Define and operationalize a standardized quality testing framework (system implementation tools, UAT, regression, performance testing) to position for automation opportunities in the coming 1-2 years
- Establish clear entry/exit criteria, defect severity models, and validation standards
- Ensure data integrity and end-to-end system validation across integrations
- Drive adoption of risk-based and predictive testing approaches
- Lead quality efforts across the full implementation lifecycle
- Partner with implementation, product, and enforcement engineering teams to ensure readiness at each phase
- Own go/no-go readiness assessments and executive-level quality summaries
- Ensure successful execution of high-priority implementations (e.g., complex enterprise clients)
- Build and lead a high-performing, cross-functional QA/testing team
- Develop structured career paths, competency models, and training programs
- Mentor team members in both technical skills (SQL, APIs, system behavior) and leadership capabilities
- Oversee regression testing frameworks, including automation and data-driven test generation
- Establish clear handoffs between requirements, testing, and implementation phases
- Standardize prioritization frameworks and improve documentation and onboarding pathways
- Reduce reliance on manual processes through automation and tooling; improve coordination across tools (e.g., JIRA, Smartsheet)
- Lead escalation and resolution of systemic issues impacting quality and delivery
- Build a centralized, structured knowledge system and establish feedback loops for continuous improvement
Requirements
- 8+ years’ experience in quality assurance, quality engineering, or implementation roles in complex systems
- 3+ years’ experience leading teams in a delivery-intensive, cross-functional setting
- Experience in healthcare, claims processing, or highly regulated environments
- Familiarity with AI/automation in testing or knowledge management systems
- Background in both hands-on testing and leadership (player-coach model)
- Strong technical skills including SDLC, SQL, Postman, and EDI 835 and 837 transactions
Benefits
- Equal Opportunity Employer – Vet/Disability
- Remote work eligible with quarterly travel to the corporate office in Tampa, Florida
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality testing frameworkUATregression testingperformance testingSQLAPIsSDLCEDI 835EDI 837automation
Soft Skills
leadershipmentoringcross-functional collaborationcommunicationteam buildingproblem-solvingorganizational skillstraining developmentrisk managementcontinuous improvement