Vice President of Client Service – Direct Response Fundraising

Avalon Consulting Group

Vice President of Client Service overseeing direct mail fundraising strategies for nonprofits. Leading execution of high-profile campaigns while managing client relationships and team development.

Posted 5/5/2026full-timeRemote • Maryland • 🇺🇸 United StatesLead💰 $120,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee the strategy, planning, and execution of a large, direct mail fundraising program, guiding work from initial concept through production, analysis, and long-term optimization.
Partner closely with internal teams across Creative, Analytics, and Production to ensure campaigns are thoughtful, integrated, and delivering strong results.
Serve as a primary client partner, building deep relationships, advising on strategy and performance, and helping navigate complex decisions around budgets, creative direction, and program growth.
Lead and mentor a team of fundraising professionals, fostering a collaborative, high-performing environment and supporting their ongoing development.

Requirements

What you’ll need

10+ years of progressive experience in direct response fundraising
Deep expertise in direct mail fundraising, with experience integrating digital and other channels
Proven ability to lead large, high-volume or highly complex fundraising programs with multiple moving parts
Strong client management skills and experience serving as a senior strategic advisor
Experience managing and developing high-performing teams
Expertise in budgeting, forecasting, and performance analysis
Strong communication and presentation skills, including translating data into clear recommendations
Ability to manage competing priorities in a fast-paced, deadline-driven environment
A collaborative, enterprise mindset and ability to partner across teams
A deep commitment to client success and mission-driven work.

Benefits

Comp & perks

employer-paid health, dental, and vision insurance
generous paid leave
remote work reimbursements
employer-paid life and disability insurance
safe harbor 401(k) plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

direct mail fundraisingdirect response fundraisingbudgetingforecastingperformance analysis

Soft Skills

client managementstrategic advisingteam leadershipcollaborationcommunicationpresentationprioritizationmentoring