Group Account Supervisor – Pharma Agency, Omni-channel

Avalere

Group Account Supervisor leading pharma client services for Avalere Health, a healthcare marketing and communications company. Managing brand campaigns, client relationships, launches, budgets, and delivery.

Posted 8/7/2026full-timeRemote • New York, Pennsylvania • 🇺🇸 United StatesSeniorLead💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client services teams, ensuring effective communication of brand strategy, and delivering projects on time and within budget. Possesses strong leadership skills and the ability to build relationships with key opinion leaders in the pharmaceutical sector.

Highest-signal resume keywords

Client Services ManagementPharma Agency ExperienceBrand Launch ExperienceProject ManagementExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client ServicesProject ManagementBrand StrategyCampaign ManagementQuality Control

Soft Skills

LeadershipDetail OrientedSelf-MotivatedAbility to Work Under PressureInterpersonal Skills

Tools & Technologies

MS Office Suite

Industry Keywords

PharmaceuticalAdvertising AgencyKey Opinion LeadersBrand ObjectivesTherapeutic Area

About the role

Key responsibilities & impact

Manage the client services team by providing tactical and strategic leadership
Work directly with the client to ensure goals and objectives are met
Own the campaign process from inception to completion
Serve as the primary contact between the client and client services team
Ensure brand strategy is effectively communicated and understood by team members
Develop relationships with and manage key opinion leaders
Understand the client’s brand, therapeutic area, and objectives
Bridge brand and creative strategy using independent judgment and discretion
Manage day-to-day client service business to complete projects on time and within budget
Anticipate client needs and make recommendations
Handle multiple projects under pressure and tight deadlines
Lead and set an example for the client services team
Work with multiple departments on project quality control
Provide project updates across departments
Provide leadership and guidance to direct reports
Perform administrative tasks necessary to meet client deliverables
Attend client project meetings and provide status updates
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in Marketing, Advertising or equivalent discipline required
Pharma agency experience required
Brand launch experience required
7+ years client services experience within a high volume advertising agency
Self-motivated, professional, detail oriented
Excellent oral and written communication skills
Comfortable working under pressure within tight deadlines
Advanced PC experience with all MS Office Suite

Benefits

Comp & perks

401K plan with an employer match contribution up to 4% (immediately vested)
Life insurance
Disability coverage
Medical, dental, and vision plans
Flexible working arrangements, including hybrid and remote work
Option to work from anywhere across the globe two weeks each year
20 vacation days
One personal well-being day
9 public holidays
Gifted end-of-year holidays
Early Summer Friday finish in June, July, and August
Free counselling through the employee assistance program
Personalized health support
Enhanced maternity, paternity, family leave, and fertility policies
Continuous professional development opportunities
On-demand training and support
Global mobility opportunities across the business
Dedicated social opportunities and resources for homeworkers
Six Employee Network Groups
Fertility Friendly employer support
Regular career conversations
Opportunity for global, cross-capability career moves
Disability Confident Scheme interview adjustments