VP, Account Director – Learning & Development, Pharma Agency

Avalere

Avalere Health VP leading strategic pharma, biotech, and medical device learning accounts. Driving growth and tech-enabled training solutions for healthcare clients.

Posted 8/7/2026full-timeRemote • Illinois, New York, Pennsylvania • 🇺🇸 United StatesLead💰 $152,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client services and account leadership within the life sciences industry, focusing on transformative training solutions and strategic account planning. Proven ability to drive client satisfaction and measurable business outcomes through innovative, tech-enabled learning strategies.

Highest-signal resume keywords

Client Services LeadershipTransformative Training SolutionsStrategic Account PlanningLife Sciences Industry ExpertiseAI-Powered Learning Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account LeadershipTraining Strategy DevelopmentProposal DevelopmentContract NegotiationProgram ExecutionOmnichannel Training StrategiesBusiness Review FacilitationInnovation PlanningClient Needs AssessmentRevenue Growth Strategies

Soft Skills

Relationship BuildingConsultative ApproachTeam MobilizationProblem SolvingEntrepreneurial Mindset

Industry Keywords

Life SciencesMedical CommunicationsRegulated Training EnvironmentsCompliance TrainingClinical DevelopmentLearning ModalitiesDigital PlatformsVirtual ExperiencesField EnablementStakeholder Engagement

About the role

Key responsibilities & impact

Serve as the senior relationship lead across key accounts and bring transformative training solutions to life
Drive annual account planning and long-term strategic roadmaps focused on modernizing learning
Build trust with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR
Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions
Identify whitespace opportunities and lead strategic upsells based on client needs, industry trends, and future learning needs
Oversee pitch and proposal development, pitch strategy, and contract negotiation for new and expanded work
Collaborate with internal teams to co-create modern, tech-enabled solutions
Collaborate with solution architects, creative, and learning strategists to develop integrated offerings
Cultivate a builder mindset by prototyping new services, piloting AI tools, and unlocking new revenue streams
Ensure flawless execution of complex programs across learning modalities, immersive workshops, digital platforms, virtual experiences, simulation, and field enablement
Work cross-functionally with project managers, designers, and analytics teams to maintain quality and alignment with client goals
Champion client satisfaction, retention, and measurable business outcomes
Act as a trusted advisor and innovation partner to senior clients
Lead transformative learning solutions across commercial, medical, and compliance teams

Requirements

What you’ll need

10+ years in client services, consulting, or account leadership
Ideally experience within an agency, medical communications, or training-focused environment
Deep familiarity with the life sciences industry and regulated training environments
Track record of growing multimillion-dollar accounts and influencing senior client stakeholders
Strong training acumen and ability to translate business goals into learning strategy
Entrepreneurial and forward-thinking mindset
Strategic and consultative approach
Growth-oriented approach and willingness to test new ideas
Ability to mobilize teams and solve adaptive challenges
Experience with AI-powered learning tools or omnichannel training strategies (bonus)
Exposure to medical affairs, clinical development, or compliance training challenges (bonus)
Experience managing hybrid or remote teams in scaling environments (bonus)

Benefits

Comp & perks

401K plan with employer match contribution up to 4% (immediately vested)
Life insurance
Disability coverage
Medical, dental, and vision plans
Flexible working arrangements, including hybrid and remote work
Option to work from anywhere across the globe two weeks each year
20 vacation days
One personal well-being day
9 public holidays
Gifted end-of-year holidays
Early Summer Friday finish in June, July, and August
Free counselling through employee assistance program
Personalized health support
Enhanced maternity, paternity, family leave, and fertility policies
On-demand training and professional development support
Global mobility opportunities across the business
Global, cross-capability career moves
Employee Network Groups
Dedicated social opportunities and resources for homeworkers
Disability Confident Scheme interview adjustments