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VP, Account Director – Pharma Agency, Learning and Development
AvalereVP Account Director leading pharma Learning & Development accounts for Avalere Health, a healthcare commercialization partner. Driving client strategy, growth, integrated learning solutions, and complex program delivery.
Core Competencies
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Demonstrates expertise in leading strategic account management within the pharma and healthcare advertising industry, focusing on client relationship development, integrated marketing strategies, and measurable business outcomes. Proven ability to drive innovation and collaboration across cross-functional teams while ensuring client satisfaction and retention.
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About the role
Key responsibilities & impact- Serve as the senior relationship lead across key Learning and Development accounts
- Drive annual account planning and long-term strategic roadmaps focused on modernizing learning
- Build trust with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR
- Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions
- Identify whitespace opportunities and lead strategic upsells
- Oversee pitch and proposal development, pitch strategy, and contract negotiation
- Collaborate with internal teams to co-create modern, tech-enabled solutions
- Develop integrated offerings with solution architects, creative, and learning strategists
- Prototype new services, pilot AI tools, and unlock new revenue streams
- Ensure execution of complex programs across learning modalities, digital platforms, virtual experiences, simulation, and field enablement
- Work cross-functionally with project managers, designers, and analytics teams
- Champion client satisfaction, retention, and measurable business outcomes
- Lead client success, brand planning, strategic and tactical deliverables, and profitability of assigned brands
- Participate in new business activities and initiatives
Requirements
What you’ll need- Deep and thorough understanding of the pharma/healthcare advertising industry
- Digital marketing acumen
- Experience leading an integrated agency team in brand planning, budget development, execution, and measurement
- Experience managing multiple clients and account teams
- Success developing valued relationships with senior-level client management
- Success as a strategic partner to clients
- Digital and multi-channel experience
- Active participation in new business initiatives, including planning and pitch presentations
- Proven success identifying opportunities and securing organic client growth
- Superior presentation skills
- 12+ years of Brand AOR account experience
- 5+ years of pharmaceutical advertising agency experience, preferably in unbranded, disease awareness, patient marketing, and education
- 5+ years of leadership and supervisory experience
- Experience developing, producing, and leading multi-channel marketing plans and initiatives
- Hands-on proficiency developing and delivering presentations in PowerPoint
- Ability to travel based on client business needs
- BA/BS degree required
- Alternatively stated: 10+ years in client services, consulting, or account leadership, ideally within a pharma agency, medical communications, or learning and training-focused environment
- Deep familiarity with the life sciences industry and regulated training environments
- Track record of growing multimillion-dollar accounts and influencing senior client stakeholders
- Strong training acumen and ability to translate business goals into learning strategy
- Entrepreneurial, forward-thinking, strategic, consultative, growth-oriented, and collaborative leadership mindset
- Bonus: experience with AI-powered learning tools or omnichannel training strategies
- Bonus: exposure to medical affairs, clinical development, or compliance training challenges
- Bonus: experience managing hybrid or remote teams in scaling environments
Benefits
Comp & perks- Personalized learning and training support
- Career development opportunities
- Diversity and inclusion initiatives
- Community engagement opportunities
- Flexible working practices
- Company pension/retirement plan
- Private medical insurance
- Comprehensive employee wellbeing initiatives
- Time-off policy
- Other employee benefits