Account Supervisor, Pharma Agency, Med-Device

Avalere

Account Supervisor managing client relationships and developing unique solutions in the pharma agency. Collaborating on projects and guiding clients in the healthcare industry.

Posted 5/13/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Managing two medical device brands
Build and sustain relationships with key clients grounded in an understanding of their business goals
Demonstrate ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health
Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders
Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications
Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team
Manage Congress/Conference materials, email campaigns, social media, video, digital projects
Support finance and forecasting
Document all scope requests (detailed description of the client deliverable), author project briefs (with input from subject matter experts as needed), and write SOWs based on inputs provided by delivery team
Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly
Demonstrate an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts

Requirements

What you’ll need

5+ years of experience managing client relationships in a pharma agency environment with a background in digital tactics
Experience in pharmaceutical marketing is required (HCP/DTC)
Proven ability to collaborate across functions and project teams in a dynamic environment
Experience in managing pharma brand launch in rare disease is preferred
Demonstrated verbal and written communication skills

Benefits

Comp & perks

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested)
Life insurance
Disability coverage
Medical, dental, and vision plans
Flexible working arrangements
Option to work from anywhere across the globe two weeks each year
20 vacation days plus one personal well-being day
Recognise 9 public holidays
Gifted end-of-year holidays
Early Summer Friday finish in June, July, and August
Access free counselling through our employee assistance program
Personalized health support
Enhanced maternity, paternity, family leave, and fertility policies
Continuous opportunities to professionally develop with on-demand training and support
Global mobility opportunities across the business

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pharmaceutical marketingdigital tacticsclient relationship managementproject managementscope of work (SOW) documentationfinancial forecastingbrand launch managementmarket analysisemail campaignssocial media management

Soft Skills

communication skillscollaborationclient counselingrelationship buildingfeedback interpretationopportunity identificationteam leadershipstrategic thinkingproblem-solvingadaptability