Program Manager
Syner-G BioPharma Group
PMP
Director, Project Delivery
Avalere
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $155,000 per year
Job Level
Lead
About the role
- Expertly lead and perform all aspects of project delivery from project scoping and definition to successful execution, and lessons learned; be a go-to resource for the Project Management Department and other agency department leads
- Responsible for a portfolio of accounts and associated programs acting as a delivery lead and an overall Project Management department leader
- Effective roadmap planning, problem solving and delivering to drive operational excellence and ensuring adherence to best practices in this area
- As a department leader, drive the cross-functional delivery team and liaise with managers in all departments to achieve business objectives and client satisfaction
- Enhance/create processes and procedures based on business objectives and opportunities to improve, streamline and/or automate agency workflows
- Enforce project standards and business management systems
- Lead/mentor APMs, PMs, SPMs; will have direct reports
- Foster client relationships and represent agency operations and project management in client meetings and planning discussions as appropriate; may require travel to client locations
- Actively lead and contribute to launch planning roadmaps and day of approval plans to ensure operational excellence throughout client PDUFA timeframes
- Create and disseminate project burn reports and escalate/mitigate areas of risk as needed, working collaboratively with Account Management team to proactively address
- Instill a solution-oriented response among team members to client and internal challenges
- Play an active role in conflict resolution. Identifies, manages, and resolves problems before they escalate. Partner with department heads and senior agency staff in resolving team conflicts
- Manage and resolve staff issues related to employee performance
- Coach and mentor SPM’s, PMs - providing ongoing, constructive feedback
Requirements
- Bachelor’s degree required
- Masters-level degree a plus
- Detailed knowledge of pharmaceutical brand marketing including broadcast, print, digital and Medical/Legal/regulatory review
- 10+ years’ experience in project management within a healthcare agency environment
- Expert skill level with MS Office experience, including Word, Excel, PowerPoint, and Outlook strongly preferred
- Expert skill level with MS Project or other project plan software (Smartsheet) strongly preferred
- Expert skill level with production tools and proprietary software (Egnyte, JIRA, Asana, Content Management Systems, online routing, etc.) strongly preferred
- Excellent knowledge of the web and related technologies including (user experience, web development, web services, integration, application management and hosting) strongly preferred
- Strong experience with both traditional/non-digital and digital campaigns (including site, digital experiences, email) strongly preferred
- Excellent experience with project methodologies, including agile, hybrid, and waterfall
- Expert project management skills
