Account Supervisor, Digital, Pharma
Avalere
full-time
Posted on:
Location Type: Hybrid
Location: Philadelphia • District of Columbia, Illinois, New York, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $116,000 per year
Job Level
Mid-LevelSenior
About the role
- Managing a digital brand focused on websites (management of website tactics required, pharma agency background required)
- Build and sustain relationships with key clients grounded in an understanding of their business goals.
- Demonstrate ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health.
- Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders.
- Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications.
- Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team.
- Document all scope requests (detailed description of the client deliverable), author project briefs (with input from subject matter experts as needed), and write SOWs based on inputs provided by delivery team.
- Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly.
- Demonstrate an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts.
Requirements
- 5+ years of experience managing client relationships in an agency environment with a background in digital tactics focused on websites
- Experience in pharmaceutical marketing is required
- Proven ability to collaborate across functions and project teams in a dynamic environment
- Experience in managing pharma brand launch in rare disease is preferred
- Demonstrated verbal and written communication skills
Benefits
- You will receive a 401K plan with an employer match contribution up to 4% (immediately vested)
- Life insurance
- Disability coverage
- Medical, dental, and vision plans
- Flexible working arrangements, including hybrid and remote work
- Option to work from anywhere across the globe two weeks each year
- 20 vacation days plus one personal well-being day
- Recognises 9 public holidays
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Access free counselling through our employee assistance program
- Personalized health support
- Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital brand managementwebsite managementproject briefs authoringSOW writingclient deliverable documentationpharmaceutical marketingpharma brand launchmarket analysistrend analysisstakeholder engagement
Soft skills
client relationship managementcommunication skillscollaborationcounselingfeedback interpretationrisk mitigationopportunity identificationteam leadershipverbal communicationwritten communication