Outreach and Physician Education Program Manager
Edwards Lifesciences
Program Manager
Availity
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SOAP
About the role
- Providing executive level program leadership for complex government related programs
- Working with all levels of management, alliance, sales, and account management to collect contract information
- Setting overall strategy and objectives for a group of projects or initiatives
- Leading client-based initiatives and managing cross-functional teams for delivery on client implementations
- Acting as the face of Availity to clients, requiring high degree of client relationship management skills
- Assisting with the analysis of project, program, and operational data to align project outcomes with Availity's goals
- Determining optimal mix of resources and sequencing of projects within their program
- Managing costs and client expectations
- Preparing and presenting material associated with the implementation including kick-off meetings and program status
- Traveling to client site as needed (less than 25%)
Requirements
- Experience managing multiple, complex implementations and strategic initiatives within the healthcare space
- Possess strong written and oral communication skills
- Experience working directly with multiple levels of customers (Project Managers to C-Level Executives)
- Proven track record in managing/influencing cross functional teams (technology and business) within Availity as well as Availity’s clients
- In-depth understanding of the prior authorization end to end process from providers to payers
- Demonstrated political awareness and ability to diplomatically handle sensitive situations with internal and external customers
- Demonstrated balance of business, operational, and technical experience in customer delivery
- Technical acumen, specific to payer processes, is required
- Industry standard data integrations and transmissions: EDI X12, FHIR APIs, DaVinci FHIR APIs, and REST/SOAP APIs
- Payer experience is a requirement, particularly large payers (based on covered lives)
- Experience managing multi-million dollar payer implementations
Benefits
- Competitive salary
- Bonus structure
- Generous HSA company contribution
- Healthcare, vision, dental benefits
- 401k match program
- Unlimited PTO for salaried associates + 9 paid holidays
- Wellness reimbursements up to $250/year for gym memberships and health programs
- Education reimbursement
- Paid Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprogram leadershipdata analysiscost managementclient implementationstrategic initiativestechnical acumenEDI X12FHIR APIsREST/SOAP APIs
Soft skills
client relationship managementwritten communicationoral communicationcross-functional team managementpolitical awarenessdiplomatic handling of sensitive situationsbusiness operational balance
