Senior Commercial Operations Manager
AutoStore™
full-time
Posted on:
Location Type: Office
Location: Oslo • 🇳🇴 Norway
Visit company websiteJob Level
Senior
About the role
- Develop and implement commercial operations strategies aligned with organizational goals.
- Map end-to-end commercial workflows and identify pain points.
- Design and improve end-to-end commercial processes from lead generation to revenue.
- Design and implement tools and frameworks that enhance operational efficiency and scalability together with the Applications Team.
- Partner with Sales, Marketing, Product, R&D, Operations, Finance, and HR to align operational initiatives with business objectives.
- Foster collaboration between Data Science, Application and Analytics teams.
- Establish feedback loops to capture user insights and iterate on service designs.
- Drive adoption of new tools and processes through clear communication and enablement plans.
- Monitor the impact of process improvements.
- Monitor KPIs and pipeline metrics, providing proactive insights and recommendations.
Requirements
- Bachelor’s degree or higher in Business, Service Design or related field.
- 5+ years’ experience from Commercial Operations or Service Design roles.
- Excellent facilitation and stakeholder management skills.
- Advanced commercial understanding.
- Familiarity with CRM systems and operational tools (Salesforce, Dynamics) is a plus.
- The ability to make the complex easy.
Benefits
- A Collaborative & Inclusive Culture where we celebrate and value everyone’s contributions, encouraging diverse perspectives in decision-making.
- Work-Life Balance & Well-being : We offer 1 hour per week of paid exercise, health insurance, and a generous pension plan, prioritizing your mental and physical well-being.
- A Creative and Safe Workplace by joining a company experiencing rapid growth, with the stability of being Norway’s first unicorn listed on the Oslo Stock Exchange.
- International and Supportive Environment within a Norwegian multinational that values collaboration and innovation with a structured onboarding plan and career opportunities within the company.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial operations strategiesend-to-end commercial workflowslead generationoperational efficiencyprocess improvementsKPI monitoringpipeline metrics
Soft skills
facilitation skillsstakeholder managementcollaborationcommunicationuser insights capture
Certifications
Bachelor’s degreeMaster’s degree