Security Operations Analyst
AutoStore™
full-time
Posted on:
Location Type: Office
Location: Oslo • 🇳🇴 Norway
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Triage alerts from the EDR (e.g., CrowdStrike) and MDR provider (eSentire), escalating validated threats to the Security Operations Engineer
- Review and respond to user-reported phishing emails, prioritising advanced cases for deeper investigation
- Assist in collecting evidence and documenting response actions during incidents
- Maintain incident logs, communication timelines, and Jira ticket updates for traceability.
- Monitor and triage the security inbox; ensure timely review and routing of phishing reports and general inquiries
- Help improve phishing detection and training feedback loops through documentation and analysis.
- Track and follow up on Jira security tickets, particularly those requiring coordination with Infrastructure or End User Services
- Support routine security-related IT Ops handoffs, such as patch status checks, allowlisting requests, or agent health checks.
- Assist in the day-to-day operation and monitoring of security tools
- Identify anomalies or recurring operational issues and report them to the Security Operations Engineer or CISO for further analysis.
- Document processes, alerts, and common workflows to support continuity and enable automation or delegation
- Contribute to team knowledge bases, playbooks, and incident response guides.
- Participate in internal learning and development activities to build skills in detection, response, and threat analysis
- Take ownership of specific improvement tasks or mini-projects, with mentoring from senior team members.
Requirements
- 3+ years of experience in an IT support, SOC, or cybersecurity-related role (internships acceptable)
- Familiarity with cybersecurity concepts including phishing, malware, endpoint protection, and security awareness
- Comfortable using ticketing systems (e.g., Jira), email triage, and basic reporting tools
- Strong communication, curiosity, and willingness to learn in a fast-paced environment.
- Basic understanding of EDR/XDR and SOC/SIEM platforms
Benefits
- A Collaborative and Inclusive Culture where we celebrate and value everyone’s contributions, encouraging diverse perspectives in decision-making.
- Work-Life Balance & Well-being : We offer 1 hour per week of paid exercise, health insurance, and a generous pension plan, prioritizing your mental and physical well-being.
- A Creative and Safe Workplace by joining a company experiencing rapid growth, with the stability of being Norway’s first unicorn listed on the Oslo Stock Exchange.
- International and Supportive Environment within a Norwegian multinational that values collaboration and innovation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cybersecurityphishing detectionmalware analysisendpoint protectionincident responseevidence collectiondocumentationanomaly detectionautomationticketing systems
Soft skills
communicationcuriositywillingness to learnteam collaborationproblem-solvingattention to detailorganizational skillstime managementadaptabilitycritical thinking