Associate Customer Success Manager

AutoRABIT

Associate Customer Success Manager helping customers maximize their value from the AutoRABIT platform. Collaborating with customers and teams for product adoption and long-term success.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the Salesforce development ecosystem, with a focus on customer engagement, product adoption, and technical collaboration. Proficient in software deployment, release management, and DevOps practices to ensure customer satisfaction and platform success.

Highest-signal resume keywords

Salesforce Development EcosystemSoftware DeploymentRelease ManagementCI/CD PracticesDevOps

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceJIRAGITZohoNCino

Soft Skills

Customer EngagementCollaborationCommunication

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Product AdoptionCustomer SatisfactionTechnical ObjectivesIntegration WorkflowsDevelopment Workflows

About the role

Key responsibilities & impact

Develop a foundational understanding of customers' business and technical objectives
Partner with customers and internal technical teams to understand development, deployment, integration, and DevOps workflows
Ensure customers realize value from their AutoRABIT products
Assist in monitoring product adoption, customer satisfaction, and overall health scores
Collaborate with customer-facing account teams and executives to contribute to overall platform success

Requirements

What you’ll need

2-5 years of hands-on experience with the Salesforce development ecosystem
Bachelor's degree in a relevant field or equivalent practical experience
Basic proficiency using tools such as Salesforce, JIRA, GIT, Zoho, and/or similar customer service portals
Experience with software deployments, release management, CI/CD, or DevOps practices
Experience with nCino is an additional plus

Benefits

Comp & perks

100% remote work
10% travel requirement