Customer Success Manager

• Ensures that customers receive wonderful customer service in all aspects when taking care of the customers
• Answer all phone calls received, respond to customer inquiries, complete customer applications either over the phone or via text/email
• Send emails to the correct corresponding departments as needed to resolve customer complaints
• Consistently respond to auto finance inquiries in a timely, efficient, and professional manner
• Meet all metrics and standards set forth by management
• Additional duties as required

Customer Success Representative

CRM Analyst

Customer Success Manager

Product Ambassador – Technical CSM