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Manager, Business Development
AutoNationBusiness Development Manager at AutoNation driving fleet service sales and customer satisfaction. Collaborating with cross-functional teams to achieve sales targets in a dynamic automotive service startup.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B sales within the automotive service industry, with a strong focus on customer needs assessment, sales funnel management, and relationship building. Proven ability to drive sales objectives while ensuring customer satisfaction through effective communication and collaboration.
Highest-signal resume keywords
B2B Sales ExperienceSales Funnel ManagementConsultative Sales ApproachSalesforce ProficiencyCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementNeeds AssessmentNegotiationPerformance OptimizationAccount Transition
Soft Skills
Excellent CommunicationPresentation SkillsCross-Functional CollaborationCustomer Satisfaction Focus
Industry Keywords
Fleet Service SalesAutomotive IndustryFleet ManagementService AgreementsCustomer Retention
About the role
Key responsibilities & impact- Scale fleet service sales in relevant markets and industries: manage the sales funnel from prospecting and identifying leads and/or taking over pre-qualified leads from the sales development representative team, to presenting service offerings, negotiating terms and conditions and closing the deals
- Understand customers’ service needs and how AutoNation Mobile Service is the most efficient and cost-effective solution.
- Align service agreements with all relevant fleet staff members and related partners (I.e. fleet management companies, authorized individuals, etc...)
- Attend or closely monitor initial services to ensure a smooth process
- Identify opportunities to optimize performance and maximize satisfaction of new accounts, particularly during the initial phase, working closely with both the customer and internal team members
- Work with Fleet Account Management to transition account, while supporting for retention and overall customer satisfaction
Requirements
What you’ll need- 5+ years of sales experience ideally in the automotive or related service industries
- Successful track record in B2B sales
- Relevant relationships in the fleet world
- A consultative sales approach and ability to conduct a needs assessment
- Experience managing a sales funnel; well-versed in Salesforce
- Strong business acumen and drive to meet and exceed sales objectives
- Excellent communication and presentation skills
- Ability to work closely with cross-functional teams to ensure a smooth onboarding process and maintain customer satisfaction
Benefits
Comp & perks- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
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