Revenue Process Optimization: Analyze and refine end-to-end sales process to improve efficiency and effectiveness.
Troubleshooting & Support: Assist in troubleshooting operational issues in the marketing, sales, and customer experiences processes as they arise; propose changes to systems and processes to fix root causes. Enable and support sales & internal teams in their day to day work including but not limited to Automox’s sales motion, CPQ, and sales tech stack.
Cross-Functional Collaboration: Work with Sales, Customer Experience, Marketing, Finance, and Legal to ensure smooth and efficient sales operations processes.
Business Requirements: Partner with internal teams to prioritize their wants, discern business needs, and then translate into technical solutions
Order Operations: Support the business with our CPQ instance and deal desk review - ensure deals are properly structured according to deal desk, and all documentation and data fields are correct within an order and evidence of arrangement before processing.
Data Entry & Audit (SFDC/CPQ): Create and update quotes, maintain accurate pipeline and opportunity records in Salesforce (SFDC), and routinely audit key fields and deal data to ensure completeness, consistency, and reporting accuracy.

Requirements

0–2 years of relevant experience (internships/academic projects welcomed) in operations, business analysis, analytics, customer support, or a related field
Exceptional communicator—able to support Sales and act as a bridge between business users and technical partners
Strong problem-solving skills with the ability to identify root causes and recognize patterns across recurring issues
Ability to prioritize and execute independently in a fast-paced, high-change environment
Highly curious and coachable; seeks feedback, learns quickly, and continuously improves how work gets done
Strong organizational skills and attention to detail, especially in deal/order review and data accuracy
Able to build effective relationships across Sales, Marketing, Customer Experience, Finance, Legal, and technical teams

Benefits

Competitive Salary
Equity for Full-Time Employees
401K Match
Flexible PTO, generous sick time policy
Comprehensive Health Plans with generous employer contributions
100% Company-paid Short Term/Long Term Disability and Life Insurance
Company HSA Contribution: $100-$200 per month based on tier
$25 per month Lifestyle Spending Account
Internet Reimbursement - $50/month
$500 Home office stipend
$10k Adoption Benefit
Comprehensive Family Planning Covered on Meritian Medical Plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrybusiness analysisanalyticstroubleshootingorder operationssalesforceCPQsales process optimizationdocumentation accuracypipeline management

Soft Skills

exceptional communicationproblem-solvingprioritizationindependencecuriositycoachabilityrelationship buildingorganizational skillsattention to detailcross-functional collaboration