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Automattic

Senior Social and Community Strategist

Automattic

Social and Community Strategist for WordPress VIP building online presence and engaging communities. Leading social strategy and employee advocacy programs in B2B contexts.

Posted 5/23/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $100,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own how we show up and engage across social and community.
  • Build our presence on channels we own and establish where we should engage next.
  • Engage with the audience in various forums outside our owned channels.
  • Utilize AI to streamline workflows and enhance productivity.
  • Develop and execute social strategies aligned with our goals.
  • Manage community presence in forums relevant to our target audience.
  • Oversee our employee advocacy program and analyze performance metrics.
  • Conduct social and community listening, providing actionable insights.

Requirements

What you’ll need
  • 8+ years in B2B social and community, ideally in enterprise SaaS or technology.
  • Demonstrated experience owning LinkedIn at scale for a B2B brand and pushing the function past the obvious playbook.
  • Track record of running an employee advocacy program with measurable reach and engagement.
  • Active community participation across at least some of the surfaces we care about (Reddit, B2B Slacks, vertical forums).
  • Hands-on AI fluency. You use AI agents and LLM tools daily, and can show specific examples of how you’ve built or implemented them.
  • Strong measurement conviction. You can name the right metrics for social and community at this stage of a brand and report on them holistically.
  • Bachelor’s degree or equivalent professional experience.

Benefits

Comp & perks
  • open vacation policy
  • fully-remote work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
social strategy developmentcommunity managementemployee advocacy program managementsocial listeningperformance metrics analysisAI fluencyLLM tools implementationB2B marketingengagement metricsworkflow optimization
Soft Skills
audience engagementactionable insights generationstrategic thinkingcommunicationcollaborationleadershipanalytical skillscreativityadaptabilityproblem-solving
Certifications
Bachelor's degreeprofessional experience in B2B social and community