Key Account, Customer Success Manager
Automation Intelligence
full-time
Posted on:
Location Type: Hybrid
Location: Hamburg • Germany
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About the role
- Strategic management and development of a dedicated client portfolio
- Proactive identification of growth and development opportunities
- Independent ownership of pitches and tender processes
- Ensuring high client satisfaction
- Close collaboration with internal specialist teams
- Preparation and presentation of reporting
- Contract and terms negotiation
- Relationship management at decision‑maker level
- Representing MAIxpose360 at events
Requirements
- Several years of experience in the digital sector (online marketing, digital sales, consulting)
- Excellent verbal communication, strong presentation skills and a confident presence
- Sense for business perspectives and strategic advisory
- An eye for compelling presentations and design
- Experience with CRM systems (e.g., HubSpot) and sales methodologies
- Fluent German (C2); good English is a plus
- Independent, reliable and goal‑oriented working style
- Enjoy direct client contact and building long‑term relationships
- Open to hybrid work (min. 2 days per week in the office)
Benefits
- Flexible choice of working hours and location
- Loyalty benefit: one additional vacation day per year of service
- Active training and development opportunities
- Participation in digital marketing events
- Transparent company philosophy
- Close collaboration among colleagues
- In‑office fitness sessions
- Individual coaching
- Free drinks, fruit, snacks, after‑work beers, team events & much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital marketingdigital salesconsultingpresentation skillscontract negotiationsales methodologies
Soft Skills
verbal communicationstrategic advisoryrelationship managementindependent workinggoal-orientedclient satisfactioncollaborationreliability