Account Manager

Automat-it

Account Manager expanding Automat-it’s AWS cloud services revenue across EMEA. Managing key accounts, renewals, upsells, and customer relationships from London.

Posted 9/10/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Customer Success and Account Management within B2B SaaS, with a strong focus on AWS services and the ability to engage C-level executives. Proven track record in revenue generation, customer onboarding, and strategic vendor relations.

Highest-signal resume keywords

Customer Success ManagementAWS Services SalesRevenue GenerationC-Level EngagementCustomer Onboarding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B SaaS ExperienceSales ExperienceAWS Cloud ServicesFinOps KnowledgeAccount Management

Soft Skills

Excellent Communication SkillsPresentation SkillsOrganizational SkillsCustomer EngagementProblem-Solving

Tools & Technologies

SalesforceHubspot

Certifications & Qualifications

AWS Cloud Certification

Industry Keywords

Customer SuccessAccount ManagementPublic CloudStartupsISV Companies

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals
Onboard new customers and guide them through onboarding, ensuring a smooth transition to the product or service
Provide training and resources to help customers get started effectively
Identify Cost Optimization, upsell, cross-sell, and renewal opportunities
Identify the need for a Dedicated DevOps or FinOps service
Act as the primary point of contact for assigned customer accounts
Develop a deep understanding of customers' business needs and objectives
Proactively engage customers to understand their evolving needs, challenges, and goals
Gather customer feedback and relay it to internal teams for continuous improvement
Encourage satisfied customers to participate in case studies, testimonials, or referrals
Maintain and develop strategic vendor relations with AWS
Attend business events and conferences to promote and educate prospective clients on Automat-it's benefits

Requirements

What you’ll need

5+ years of experience in Customer Success or Account Management roles in a B2B SaaS company
2+ years of experience in sales of complex public cloud like AWS/GCP/Azure
A proven, successful track record of generating revenue and closing business
Experience working with or at startups/ISV companies
In-depth experience with selling and supporting AWS services
Demonstrated ability to engage and influence C-level executives
Excellent written and verbal communication skills in English
Excellent presentation and organizational skills
Ability to work in a fast-paced environment
Working experience with Salesforce or Hubspot - advantage
AWS cloud certificated - advantage
Knowledge or experience in FinOps - advantage

Benefits

Comp & perks

Be part of a fast-growing company making a real impact
Work with a top AWS Partner and cutting-edge technology
Thrive in a fast-paced, dynamic environment
Grow your career with clear progression opportunities
Enjoy a collaborative, supportive company culture
Continuously develop with access to the latest learning