Autogrill

Restaurant Assistant, Bistrot Restaurant, To‑Go Operations

Autogrill

full-time

Posted on:

Location Type: Office

Location: Frankfurt • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Provide excellent guest service and assume the host role, actively participating in table service and, if necessary, taking responsibility for a station
  • Adhere to prescribed concept standards / SOPs (quality, hygiene, service, etc.), e.g., check served food and beverages for compliance with recipes
  • Lead and coach subordinate staff in line with leadership standards, e.g., during pre-shift meetings and service training
  • Promote additional sales (up- and cross-selling)
  • Understand key performance indicators (KPIs) such as average check, COGS, productivity and act with economic awareness
  • Create staff schedules and ensure optimal shift coverage in coordination with the Operations Manager
  • Order goods, continuously monitor inventory levels and assist with inventories
  • Ensure an appealing appearance of our employees according to company standards
  • Optimize processes within your outlet with a focus on guest satisfaction, employee motivation and operating costs
  • Work closely with and coordinate activities with the responsible Operations Manager

Requirements

  • Successfully completed vocational training and/or several years of professional experience in (chain) gastronomy, preferably in table service / full-service
  • Independent and entrepreneurial way of thinking and working
  • High self-motivation and strong team skills
  • Confident in working with people from different nationalities
  • Very good German, at least good English; additional foreign languages are an advantage
  • Confident user of Microsoft Office
  • Willingness to work variable shifts (working hours from 05:00 to 23:00), including weekends and public holidays
Benefits
  • A secure position in an internationally successful company
  • Exciting and varied tasks & a great team
  • Punctual and reliable pay
  • Flexibility through full-time or part-time options
  • Above‑standard pay
  • Many additional benefits: monthly childcare and fitness allowances; job ticket; discounted staff meals; Corporate Benefits — discounts with many major brands; Pluxee card
  • Regular team events
  • Predictability through advance schedule planning and annual leave planning
  • Training opportunities and good prospects for advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
table servicefull-serviceinventory managementKPI analysisup-sellingcross-sellingstaff schedulingprocess optimizationquality controlhygiene standards
Soft skills
guest serviceleadershipcoachingteamworkself-motivationentrepreneurial thinkingcommunicationcultural awarenessadaptabilityemployee motivation
Certifications
vocational training