Operations Manager Assistant
Autogrill
full-time
Posted on:
Location Type: Office
Location: Köln • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure effective and business-optimized staff deployment to guarantee smooth operational processes in the assigned area
- Contribute to a consistently smooth and careful operation across the bar, kitchen, and service areas within the outlet
- Organize and supervise production and sales as well as manage product usage
- Monitor daily cash flow and ensure revenue protection
- Ensure daily cleaning according to current Food & Safety guidelines
- Comply with and monitor legal requirements, e.g., regarding hygiene, storage, occupational safety, etc., including documentation obligations (HACCP)
- Ensure proper maintenance of furnishings, equipment, and facilities
- Implement the marketing program according to current guidelines
- Increase customer acquisition and sales figures
- Continuously optimize the integrated workflow
- Organize optimal customer service, especially complaint management
- Ensure proper outlet performance and optimal product presentation
- Observe occupational safety
- Maintain good employee relations and conduct ongoing communication with staff
- Work closely with the General Manager
Requirements
- Completed vocational training in the hotel or hospitality industry or long-standing professional experience
- Initiative and willingness to learn
- Strong leadership and communication skills
- Independent and entrepreneurial thinking and acting
- Flexibility and willingness to work
- High self-motivation and team spirit as well as confidence in working with different nationalities
Benefits
- A secure job in an internationally successful company
- Exciting and varied tasks & a great team
- Flexibility through full-time or part-time options
- Above-standard pay
- Capital-forming benefits (Vermögenswirksame Leistungen)
- Vacation and Christmas bonus (after 1 year)
- Tip distribution among the team
- Daycare (KiTa) subsidy
- Monthly contribution to gym membership
- Monthly travel allowance or free parking
- Pluxee employee card & corporate benefits
- Regular team events
- Predictability through advance schedule planning & annual leave planning
- Training opportunities & good promotion prospects
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
staff deploymentoperational processesproduction managementsales managementcash flow monitoringrevenue protectioncleaning standardsHACCPmarketing program implementationcustomer service optimization
Soft skills
leadershipcommunicationinitiativeentrepreneurial thinkingflexibilityself-motivationteam spiritconfidence in diversity
Certifications
vocational training in hospitality