Operations Manager Assistant
Autogrill
full-time
Posted on:
Location Type: Office
Location: Köln/Bonn • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure effective and business-optimized staff deployment to guarantee smooth operations in the area under supervision
- Contribute to a consistently smooth and careful operation across bar, kitchen and service areas within the outlet
- Organize and supervise production and sales and manage food cost and inventory usage
- Control daily cash handling and ensure secure revenue management
- Ensure daily cleaning in accordance with current Food & Safety guidelines
- Comply with and monitor statutory requirements (e.g., hygiene, storage, occupational safety), including documentation obligations (HACCP)
- Ensure proper maintenance of furnishings, equipment and fixtures
- Implement the marketing program according to current guidelines
- Increase customer acquisition and sales figures
- Continuously optimize the integrated workflow
- Organize optimal customer service, with a focus on complaint management
- Ensure proper outlet performance and optimal merchandise presentation
- Adhere to occupational health and safety regulations
- Maintain good employee relations and conduct continuous communication with team members
- Work closely with the General Manager
Requirements
- Completed vocational training in the hotel or catering industry or several years of professional experience
- Initiative and willingness to learn
- Strong leadership and communication skills
- Responsible and entrepreneurial way of thinking and acting
- Flexibility and commitment
- High self-motivation, team spirit and confidence in working with people of different nationalities
Benefits
- A secure job in an internationally successful company
- Exciting and varied tasks & a great team
- Flexibility through full- or part-time options
- Above-standard/competitive pay
- Capital-forming benefits (Vermögenswirksame Leistungen)
- Holiday and Christmas bonus (after 1 year)
- Team tip distribution
- Childcare subsidy (KiTa allowance)
- Monthly subsidy for gym membership
- Monthly travel allowance or free parking
- Pluxee employee card & corporate benefits
- Regular team events
- Predictability through advance scheduling and annual leave planning
- Training opportunities & good prospects for advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
food cost managementinventory managementcash handlingrevenue managementcleaning proceduresHACCP documentationmarketing program implementationcustomer service optimizationmerchandise presentationoccupational health and safety compliance
Soft skills
leadershipcommunicationinitiativeentrepreneurial thinkingflexibilitycommitmentself-motivationteam spiritconfidence in working with diverse teamscomplaint management
Certifications
vocational training in hotel industryvocational training in catering industry