Senior Product Engineer – AI SaaS, Customer Facing

AutogenAI

Senior Product Engineer building rapid prototypes and features for a generative AI SaaS firm. Collaborating with sales and engineering to meet customer needs and ensure satisfaction.

Posted 6/18/2026full-timeNew York City • New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Virginia • 🇺🇸 United StatesSenior💰 $180,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Rapid Prototyping: Build small, high-impact, demoable features fast — against direct sales, CS, or customer pain — so the team can validate an idea in front of a prospect rather than promise it.
Engineering Presence in the Field: Be the credible technical voice on prospect and customer calls in US hours, covering capability, integration, and security questions, and pulling in deeper specialists when needed.
Productionisation: Once a prototype proves its value, partner with the relevant UK squad to turn it into a robust, supported part of the product.
Feedback Loop: Capture what you see and hear in the field and feed it back to Product and Engineering as concrete, prioritisable signal.
Test-and-Play Support: Build and tailor working environments and features for trials and proofs of concept that improve win rates.
Federal Support: As one of a small US-based group cleared to work inside the FedRAMP environment, contribute to federal deployment support and the on-call rota alongside our DevSecOps and backend engineers.
Cross-Team Collaboration: Work closely with US Sales and CS, the US platform/DevSecOps engineers, and UK product squads.

Requirements

What you’ll need

Experience: 5+ years in software engineering, with demonstrable experience building and shipping features fast, ideally in a fast-paced or start-up environment.
Customer-Facing Background: Prior experience in a forward deployed engineer, solutions engineer, sales engineer, or founding/early-engineer role at a B2B software company.
Work Authorization: US Citizen, plus background check (required for our federal compliance environment).
Location: Based in or around New York City, or willing to relocate; set up to work US business hours with overlap into the UK morning.
On-Call: Willing to share the US federal on-call rota alongside our DevSecOps and backend engineers.

Benefits

Comp & perks

Competitive Salary: $180,000 - $200,000 depending on specific experience and qualifications relevant to the role.
Stock Options: Meaningful equity in the company.
Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account.
Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions.
Paid Time Off: Unlimited vacation (Yes, you read right!)
Flexible Work Options: NYC based with regular collaboration time at our midtown NYC office.
Paid parental leave: 12 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service)
Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software engineeringrapid prototypingfeature developmentproductionisationDevSecOpsfederal deployment supportproofs of conceptintegrationsecuritycustomer pain validation

Soft Skills

cross-team collaborationcustomer-facingcommunicationfeedback capturetechnical voiceproblem-solvingprioritizationadaptabilityteamworkinterpersonal skills

Certifications

US Citizenshipbackground check