Head of Customer Success Management

Autofleet

Head of Customer Success Management at Autofleet optimizing client journeys and leading team engagement. Overseeing onboarding, adoption, and strategic relationship management across B2B customers.

Posted 5/10/2026full-timeTel Aviv-Yafo • 🇮🇱 IsraelLeadWebsite

About the role

Key responsibilities & impact

Lead and mentor a team that manages client relationships and ensures successful outcomes.
Develop playbooks and processes to drive engagement, adoption, and long-term partnerships.
Act as a senior sponsor for key accounts, building trust and influence at senior levels.
Lead some of Autofleet's strategic projects hands-on.
Own metrics for customer retention, expansion, and satisfaction.
Guide teams in executing client-facing projects end-to-end: gathering requirements, aligning with Product/Engineering, and delivering measurable results.

Requirements

What you’ll need

4+ years of managerial experience with proven team leadership and development.
Strong background in Customer Success, Account Management, or Strategic Consulting.
Experience with B2B SaaS solutions and enterprise global accounts.
Analytical and data-driven with excellent communication and storytelling skills.
Advantage: Experience working with multinational corporations, an additional advantage for experience with automotive/ transportation/ mobility companies

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Autofleet Website LinkedIn All Job Openings 11 - 50 employees 🚗 Transport ⚡ Energy Transport
Software
Energy Autofleet is a leading provider of optimization platforms for fleets, offering an end-to-end software solution for reliable and sustainable transportation services tailored for fleets and mobility operators. The company focuses on optimizing fleet operations, providing solutions for ride services, fleet planning simulation, and fleet electrification. Autofleet's platform is designed to enhance operational efficiency, reduce fleet downtime, and increase vehicle utilization. They cater to various fleet verticals including taxi and rideshare, delivery and logistics, rental and car sharing, and AV deployments, aiming to launch and optimize on-demand services while unlocking new business models. Head of Customer Success Management 🔥 56 minutes ago 🏢🏡 Tel Aviv-Yafo – Hybrid ⏰ Full Time 🔴 Lead 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead and mentor a team that manages client relationships and ensures successful outcomes.
Develop playbooks and processes to drive engagement, adoption, and long-term partnerships.
Act as a senior sponsor for key accounts, building trust and influence at senior levels.
Lead some of Autofleet's strategic projects hands-on.
Own metrics for customer retention, expansion, and satisfaction.
Guide teams in executing client-facing projects end-to-end: gathering requirements, aligning with Product/Engineering, and delivering measurable results. 🎯 Requirements
4+ years of managerial experience with proven team leadership and development.
Strong background in Customer Success, Account Management, or Strategic Consulting.
Experience with B2B SaaS solutions and enterprise global accounts.
Analytical and data-driven with excellent communication and storytelling skills.
Advantage: Experience working with multinational corporations, an additional advantage for experience with automotive/ transportation/ mobility companies Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Customer SuccessAccount ManagementStrategic ConsultingB2B SaaS solutionsData analysisProject managementMetrics tracking

Soft Skills

Team leadershipMentoringCommunicationStorytellingRelationship buildingInfluenceEngagement