AutoDS - Automatic Dropshipping Tools

Operations Manager, Product Research

AutoDS - Automatic Dropshipping Tools

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AWS

About the role

  • Lead & Manage Daily Operations
  • Platform Account Operations Team — responsible for the preparation, lifecycle management, and maintenance of operational accounts on various digital and social media ecosystems.
  • Strategic Product Curation Team — responsible for discovering and validating high-potential products on leading global e-commerce marketplaces.
  • Oversee 2 operational departments:
  • Plan, prioritize, and coordinate daily workloads.
  • Ensure Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and deadlines are consistently achieved.
  • Optimize Platform Account Readiness
  • Develop and maintain lifecycle strategies for high-volume operational accounts, including initial setup and preparation.
  • Diagnose, troubleshoot, and resolve complex account challenges, restrictions, and behavioral issues related to platform policy.
  • Ensure the required inventory of operational accounts is maintained.
  • Work closely with engineering teams to align account behavior with operational support infrastructure.
  • Track key performance metrics such as account readiness success rate, longevity, platform compliance rate, and throughput.
  • Improve Strategic Product Curation Quality
  • Build and maintain clear guidelines and methodologies for identifying high-potential e-commerce products.
  • Monitor team performance and daily output quality.
  • Ensure product research relevance and alignment with current e-commerce market trends.
  • Cross-Team Collaboration
  • Act as a communication bridge between operational and technical teams.
  • Communicate operational bottlenecks, changes in platform behavior, and opportunities for process improvement.
  • Participate in strategic discussions and implement high-level operational decisions.

Requirements

  • Required. Experience with high-volume account lifecycle processes, including initial setup and maintenance.
  • Required. Experience working with proxies, VPNs, Geo positioning emulation technologies.
  • Required. Experience working in Google Sheets/Excel.
  • Experience with systems designed for the simulation or management of multiple digital user environments (e.g., emulators, sandboxed environments) will be a huge plus. For example, Genymotion, Genymotion SaaS or their alternatives (AWS Device Farm, BrowserStack)
  • Experience with specialized multi-account management and security systems will be a huge plus. For example, Multilogin, Dolphin.
  • Experience managing operational or technical teams (3+ years).
  • In-depth understanding of digital platform ecosystems, account behavior, and high-volume operational demands.
  • English: Upper Intermediate or higher. This is the main language you will communicate with your team;
  • Russian (not required, but will be a plus - to communicate with developers team);
  • Strong teamwork and leadership abilities;
  • Excellent communication and cross-functional collaboration skills;
  • High sense of responsibility and ownership over operational success;
  • Strong analytical and complex problem-solving skills.
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account lifecycle processesinitial setupmaintenanceproxiesVPNsGeo positioning emulationGoogle SheetsExcelmulti-account managementdigital platform ecosystems
Soft skills
teamworkleadershipcommunicationcross-functional collaborationresponsibilityownershipanalytical skillsproblem-solving