French-Speaking Representative – Contact Center
AUTODOC
full-time
Posted on:
Location Type: Hybrid
Location: Chisinau • Moldova
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About the role
- Provide excellent customer service via phone and written channels
- Advise customers to make the right ordering decisions
- Clarify and update customers on order status
- Handle inbound service inquiries only
Requirements
- French language proficiency: B2–C1
- Enjoy interacting with people
- Team player who is reliable and supportive
- Strong verbal and written communication skills
- Committed to leaving every customer satisfied
Benefits
- 28 days annual leave plus an additional day off on your birthday
- Mental Wellbeing Program — free, confidential mental and physical health support for you and immediate family members
- Opportunities for advancement, training (over 650 soft and hard skills courses on our e-learning platform) and coaching
- Free English and German language classes
- Flexible working hours and hybrid work options
- Referral program with attractive incentives
- On-site gym and recreation room with games
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceinterpersonal skillsteam playerreliabilitysupportivenessverbal communicationwritten communicationcommitment to customer satisfaction