Italian Speaking Contact Center Representative
AUTODOC
full-time
Posted on:
Location Type: Hybrid
Location: Chisinau • 🇲🇩 Moldova
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Help us to develop our Customer Experience by providing excellent customer service in voice and writing.
- Guide our customers to make the right order decisions and clarify status on orders NOT do outbound.
- We only work with inbound services.
- We have a well-built process and a well-oiled machinery.
Requirements
- Your level of Italian B2 - C1
- You enjoy interacting with people
- You are a team player and your team can rely on you
- You have strong communication skills, both spoken and written
- You aspire to leave every customer satisfied.
Benefits
- Full time contract (40 hours a week)
- 2 days a week days off
- Fast growing international company with stable employment
- Annual vacation of 28 days and 1 additional day off on your birthday
- Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
- Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
- Free English and German language classes
- Flexible working hours and hybrid work
- Referral Program with attractive incentives
- Gym in the office and recreation room with games.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceteam playercommunication skillsinterpersonal skillsproblem-solvingcustomer satisfactionreliabilitywritten communicationverbal communicationorder management