German-speaking Contact Center Representative
AUTODOC
full-time
Posted on:
Location Type: Hybrid
Location: Chisinau • 🇲🇩 Moldova
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support and enhance our Customer Experience by delivering excellent customer service via phone and written channels.
- Guide customers to make the right ordering decisions and provide clear updates on order status.
- No outbound calls — we only handle inbound services.
- We have well-established processes and reliable systems. Templates and guidelines are available for everything, so you will always know what to do or have someone nearby who does.
Requirements
- Native-level written and spoken German
- Strong verbal and written communication skills — you enjoy interacting with customers and collaborating with teams
- A dependable team player who is committed to customer satisfaction
- Experience in customer service and/or sales is a plus
Benefits
- Stable employment with a fast-growing international company
- International career opportunities in a multicultural environment with strong potential for growth
- 28 calendar days of annual leave plus one additional day off on your birthday
- Mental Wellbeing Program — free and confidential mental and physical health support services for you and your immediate family covering a wide range of personal and work-related issues
- Opportunities for advancement, training (over 650 soft and hard skills courses on our e-learning platform) and coaching
- Free English and German language classes
- Flexible working hours and hybrid work options
- Employee referral program with attractive incentives
- On-site gym and recreation room with games
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong verbal communicationstrong written communicationcustomer satisfactionteam playercollaboration