Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Autodesk

Senior Customer Success Manager

Autodesk

Senior Customer Success Manager at Autodesk facilitating customer success in AECO business. Fostering relationships with key stakeholders and driving adoption of Autodesk solutions.

Posted 7/28/2026full-timeMunich • 🇩🇪 GermanySeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success strategy and account management, focusing on the adoption of Autodesk solutions while fostering strong relationships with key stakeholders. Proficient in translating customer challenges into actionable business solutions and ensuring alignment across teams for optimal project delivery.

Highest-signal resume keywords
Customer Success StrategyAccount ManagementStakeholder EngagementFluent in German and EnglishIndustry Experience in AECO

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project PrioritizationROI AnalysisBusiness AssessmentProposal DevelopmentAccount Documentation
Soft Skills
CollaborationCommunicationRelationship BuildingProblem SolvingAdvisory Skills
Tools & Technologies
Autodesk Products3rd-Party Technology
Industry Keywords
AECOCustomer-Facing RoleStrategic PlanningOrganizational AlignmentPost-Sale Management

About the role

Key responsibilities & impact
  • Accelerates adoption of new solutions by helping prioritize projects and support activities that deliver the best ROI within the shortest timeframe
  • Establishes measurable criteria for success and assists in building organizational alignment
  • Develops and maintains a strategic customer success plan with a select group of named accounts to ensure the successful and broad adoption of Autodesk solutions
  • Collaborates with internal subject matter experts to translate customer business/technical challenges into business solutions based on Autodesk products & services, augmented with 3rd-party technology as required
  • Becomes established as a trusted advisor and industry thought leader through identifying, creating, and promoting compelling insights related to area of expertise
  • Collaborates with the consulting and support services teams from proposal through delivery, including identifying and ensuring delivery and adoption risks are managed
  • Creates and coordinates account documentation including reports, proposals, business assessments and recommendations
  • Develops and maintains close relationships with key management sponsors and decision makers within a select group of names accounts (from key users to CXO)
  • Accountable for post-sale account management and drives account adopt and scale strategy with wider account team members (Sales, Delivery, ISM, PDG)

Requirements

What you’ll need
  • Minimum 3+ years experience in a customer-facing role
  • Industry experience from AECO is beneficial
  • Relevant Bachelor’s degree
  • Fluent in German and English

Benefits

Comp & perks
  • Annual cash bonuses
  • Stock grants
  • Comprehensive benefits package