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Technical Success Manager – Nordics
AutodeskTechnical Success Manager in AEC industry driving digital transformation with Autodesk Construction Cloud solutions. Leading technical engagements and developing workflows to enhance customer value.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Autodesk Construction Cloud, focusing on digital transformation and change management within the AEC industry. Capable of developing workflows and processes that drive customer success and deliver measurable value.
Highest-signal resume keywords
Autodesk Construction Cloud ExpertiseChange Management Project LeadershipData Analytics and DashboardingAEC Industry ExperienceCustomer Success Strategy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital TransformationProcess DevelopmentWorkflow ImplementationTechnical AnalysisData AnalyticsDashboardingChange ManagementValue DeliveryCustomer Requirements DocumentationIndustry Trends Analysis
Soft Skills
Relationship BuildingInfluencingCollaborationCommunicationInnovation
Tools & Technologies
Autodesk Construction Cloud PlatformSocial Media NetworksPublic Forums
Industry Keywords
AEC IndustryTechnology Change ManagementDigital Transformation Best PracticesCustomer Success ManagementBusiness Impact Analysis
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Discover customer business and technical processes/workflows/requirements to build "trusted advisor" relationship and support customers in their digital transformation journey
- Develop processes and workflows which allow organisations to adopt and unlock value in Autodesk Construction Cloud
- Align with best practices for digital transformation change management, empowering customers to implement process and workflow changes
- Partner with Customer Success Managers to implement deliverables within the Customer Success Plan, addressing customer requirements and documenting value delivered
- Influence Product Roadmap through demonstrating business impact and working closely with relevant parties to prioritise requirements
- Maintain comprehensive industry technologies, trends and challenges to provide insight and guidance required to position the value of ACC
- Expert in all possibilities (and limitations) of Autodesk Construction Cloud Platform (Forma), being comfortable to challenge customers' status quo and demonstrate value through technical analysis and demos
- Share with team any best practices, competitive information, innovation, success stories and lessons learnt
- Use social media networks and public forums to build personal and Autodesk brand to establish credibility and promote solutions
Requirements
What you’ll need- 5+ years of experience in the AEC industry and/or AEC technology industry
- Experience leading/managing successful technology change management projects, implementation and programs
- Confidence in compiling platform data analytics and dashboarding
- Passionate about moving the industry forward
Benefits
Comp & perks- Annual cash bonuses
- Stock grants
- Comprehensive benefits package