Salary
💰 $105,800 - $182,600 per year
About the role
- Define, promote, and evolve a holistic product strategy and vision for Sales Enablement platform experiences
- Define and own the product strategy and roadmap and publish rolling 12-month roadmaps aligned to goals
- Identify new areas of impact through market and user research and translate customer insights into product strategy
- Develop comprehensive PRDs, success metrics, and outcome-based OKRs with measurement methodology
- Drive product impact through improved self-service, automation, and intelligent experiences
- Partner on building digital support journeys blending self-service, AI/ML-driven assistance, learning & community, and human escalation
- Translate customer insights and business requirements into user stories and acceptance criteria
- Oversee delivery of roadmap commitments with Engineering, UX, and Project Management
- Establish and monitor success metrics (NPS, retention, time-to-resolution, deflection, churn reduction)
- Implement and manage sales enablement tools and processes to improve sales productivity
- Lead implementation projects, manage workstreams, and co-lead product launches
- Partner with Go-To-Market teams (Customer Success, Sales, Marketing) and AI/ML teams for predictive insights
- Influence vendor relationships and roadmaps and manage stakeholders through regular interlocks and 1:1s
Requirements
- 6+ years of product management experience, ideally in sales, customer success, or sales enablement
- Deep experience in product discovery, defining product strategy, and delivering high-value products
- Proven track record of defining and launching customer-facing digital experiences at scale
- Strong strategic and analytical skills using data to identify opportunities, measure impact, and drive decision-making
- Experience with AI/ML, personalization, digital self-service, and sales enablement tools
- Deep domain expertise in enterprise Sales, including Account and Opportunity Management and Sales Enablement
- Excellent spoken and written communication skills
- Exceptional planning, facilitation, dependency management, risk management, and analysis skills
- Preferred: BS Degree in Business or Engineering
- Preferred: Experience working with geographically diverse teams and remote employees
- Preferred: Technical fluency; understanding architectural concepts and schedule tradeoffs
- Preferred tools: Productboard, Airtable, Power BI, Snowflake, SFDC (Salesforce), Mindtickle
- Interest in next-generation technology (e.g., Gen AI)
- Health and financial benefits
- Time away (paid time off)
- Everyday wellness programs
- Comprehensive benefits package
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct strategyproduct discoverydata analysisAI/MLdigital self-servicesales enablement toolsuser storiessuccess metricsOKRs
Soft skills
strategic skillsanalytical skillscommunication skillsplanning skillsfacilitation skillsdependency managementrisk managementstakeholder managementteam collaborationproblem-solving
Certifications
BS Degree in BusinessBS Degree in Engineering