Senior Data Scientist, Customer Analytics

Autodesk

Senior Data Scientist on Customer Analytics team, developing predictive models and insights for user behavior. Collaborating with Customer Success, Product, and Go-to-Market teams to improve product outcomes.

Posted 5/16/2026full-timeRemote • Oregon • 🇺🇸 United StatesSenior💰 $112,000 - $200,860 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Analyze product usage data to identify behavioral patterns, segmentation opportunities, and growth drivers
Develop predictive models to analyze customer churn, retention, expansion, and product adoption
Build customer health scores and predictive signals to support proactive customer success strategies
Apply appropriate AI/ML techniques (e.g., advanced segmentation, pattern detection, NLP where relevant) to enhance insights
Translate business questions into analytical frameworks and data science solutions
Partner with Customer Success and Product teams to identify opportunities to improve engagement and reduce churn
Generate actionable insights and recommendations to influence business decisions
Communicate complex analyses clearly to both technical and non-technical stakeholders
Collaborate with BI teams to embed predictive insights into dashboards and reporting

Requirements

What you’ll need

5–7+ years of experience in Data Science, Advanced Analytics, or similar roles
Strong proficiency in Python (preferred) or R for data analysis and modeling
Hands-on experience with predictive modeling techniques (e.g., regression, classification, clustering)
Strong SQL skills and experience working with large-scale datasets
Solid understanding of customer analytics concepts (churn modeling, segmentation, cohort analysis)
Working knowledge of machine learning/AI techniques and when to apply them to business problems
Strong analytical thinking and problem-solving skills with a focus on business impact
Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Computer Science, or related field

Benefits

Comp & perks

Health and financial benefits
Time away and everyday wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonRpredictive modelingregressionclassificationclusteringSQLdata analysismachine learningAI

Soft Skills

analytical thinkingproblem-solvingcommunicationcollaborationstakeholder engagement