Maintain a broad, up-to-date understanding of the AEC industry, adjacent technologies, and market trends to effectively position the value of Autodesk Construction Cloud
Maintain a deep, working knowledge of AEC industry processes and workflows (particularly focused on Construction), including the operational challenges customers face and the technologies used to address them
Serve as a subject matter expert in Autodesk Construction Cloud, including all platform capabilities, limitations, and integration possibilities, confidently challenging customers’ status quo through technical analysis, solution design, and demonstrations
Discover customer business and technical processes, workflows, and requirements to build trusted advisor relationships and support customers in their digital transformation journey
Develop and build processes, workflows, dashboards, and reporting that enable organizations to adopt and unlock value in Autodesk Construction Cloud
Align with best practices for digital transformation and change management, empowering customers to implement improved processes and workflows
Partner with Customer Success Managers to execute deliverables within the Customer Success Plan, addressing customer requirements and documenting value delivered
Support customer success planning engagements by mapping customer business initiatives to Autodesk Construction Cloud capabilities and industry best practices
Share best practices, competitive insights, innovation, success stories, and lessons learned with the broader Customer Success organization
Leverage social media networks and public forums to build personal and Autodesk brand presence, establish credibility, and promote Autodesk solutions

Requirements

5+ years of experience in the AEC industry and/or AEC technology industry
General understanding of SaaS technology and software adoption
Experience leading or supporting successful technology change management initiatives and implementations
Confidence in compiling platform data analytics and dashboards
Forward-thinking mindset with a passion for advancing the industry through technology
Ability to travel as required to support customer engagements and internal collaboration

Benefits

Health and financial benefits
Time away and everyday wellness

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsdashboard developmentsolution designtechnical analysisworkflow developmentprocess improvementdigital transformationchange managementSaaS technology

Soft Skills

customer relationship managementcommunicationcollaborationproblem-solvingleadershipforward-thinkingtrust buildinginnovationadaptability