Senior Director, Business Strategy – Excellence
Autodesk
full-time
Posted on:
Location Type: Hybrid
Location: Arizona, California, Florida, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $213,500 - $345,400 per year
Job Level
Senior
About the role
- Drive operational excellence and organizational agility at global scale
- Shape and execute strategic initiatives
- Partner with Customer Success leadership to manage operating models
- Provide insightful analysis about business execution
- Lead data, analytics and insights for CS
- Establish and monitor KPIs and success metrics
- Champion operational best practices and optimization
- Engage and motivate the Business Excellence team
- Act as a thought leader influencing organizational direction
Requirements
- 10+ years of experience in Customer Success, Business Operations, Strategy, or related functions
- 8–10 years of senior leadership experience
- Proven track record leading global teams
- Experience serving as an executive advisor or proxy for C-suite leadership
- Experience in operational leadership for P&L organizations
- Demonstrated success designing and executing business strategy
- Extensive experience leading operational excellence, business transformation, and continuous improvement initiatives
- Proven ability to drive KPI frameworks
- Change management leadership experience
- Deep experience in Customer Success strategy, programs, and operations
Benefits
- Health and financial benefits
- Time away
- Everyday wellness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisKPI developmentbusiness strategy executionoperational excellencebusiness transformationcontinuous improvementchange management
Soft skills
leadershipstrategic thinkinginfluencingteam motivationorganizational agility